Help to remove mail store E2k3

Posted on 2006-07-05
Last Modified: 2008-03-03
I need to delete an information store that is no longer in use and am getting the error stating there are mailboxes still homed in the store (c1034a7f).  I have removed all boxes except for the "SMTP" box named "SMTP" .  I cannot find it anywhere in AD to remove it so I can delete the store.

Any ideas?

Thanks, P
Question by:putzco
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LVL 104

Expert Comment

ID: 17045068
Was it the original default store? There are probably some system mailboxes that haven't been moved out correctly.


Author Comment

ID: 17045120
No, not the original...One that was added a short time ago for a different email domain.  There were never any mailboxes created in it except for the ones that Exchange puts in by default.

LVL 104

Accepted Solution

Sembee earned 300 total points
ID: 17045475
Does it tell you that is the mailbox it is having problems with?
What can happen is that accounts get attached to a store, but don't actually have a mailbox created. You have to find the mailbox in AD.

Right at the end of my migration guide ( I have a process for finding mailboxes. Try using that, adjusting the parameters slightly to see if you can find an account in AD that is attached to that store.

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Author Comment

ID: 17052856
That was it, thanks.
I did create one test user that I forgot about, I am assuming since I never logged in as the user its mailbox did not show up in the ESM.  I ran the search and added the Home Server and Mailstore column to my search and found the box, once I deleted it I was able to remove the Store.

Is the above correct?  Will a mailbox only be created in the ESM once a user logs in to email?  If so, is that to say that a users mailbox cannot start receiving mail until that box is logged into?

I really appreciate the help, your guide was right on.
LVL 104

Expert Comment

ID: 17052955
Exchange doesn't create the mailbox until it is needed.
That could be a user logging in.
It could also be a mailbox having a message sent to it.
When I am building new environments I will often "christen" the mailboxes by sending a single message to all of them - usually something like "test message - please delete". I can then do what I need to with permissions and imports/exports.


Author Comment

ID: 17053000
Thanks alot for all the help and insight, I see now why you are at "Master" status.

LVL 104

Expert Comment

ID: 17053104
Master? I was a master in this topic area about 18 months ago. I have so many points that they don't have a word for it. I do hold MVP in Exchange and the Microsoft exams in Exchange as well, which probably helps.


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