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Help to remove mail store E2k3

Posted on 2006-07-05
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Last Modified: 2008-03-03
I need to delete an information store that is no longer in use and am getting the error stating there are mailboxes still homed in the store (c1034a7f).  I have removed all boxes except for the "SMTP" box named "SMTP" .  I cannot find it anywhere in AD to remove it so I can delete the store.

Any ideas?

Thanks, P
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Question by:putzco
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Expert Comment

by:Sembee
ID: 17045068
Was it the original default store? There are probably some system mailboxes that haven't been moved out correctly.

Simon.
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Author Comment

by:putzco
ID: 17045120
No, not the original...One that was added a short time ago for a different email domain.  There were never any mailboxes created in it except for the ones that Exchange puts in by default.

p
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Sembee earned 1200 total points
ID: 17045475
Does it tell you that is the mailbox it is having problems with?
What can happen is that accounts get attached to a store, but don't actually have a mailbox created. You have to find the mailbox in AD.

Right at the end of my migration guide (http://www.amset.info/exchange/migration.asp) I have a process for finding mailboxes. Try using that, adjusting the parameters slightly to see if you can find an account in AD that is attached to that store.

Simon.
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Author Comment

by:putzco
ID: 17052856
That was it, thanks.
I did create one test user that I forgot about, I am assuming since I never logged in as the user its mailbox did not show up in the ESM.  I ran the search and added the Home Server and Mailstore column to my search and found the box, once I deleted it I was able to remove the Store.

Is the above correct?  Will a mailbox only be created in the ESM once a user logs in to email?  If so, is that to say that a users mailbox cannot start receiving mail until that box is logged into?

I really appreciate the help, your guide was right on.
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Expert Comment

by:Sembee
ID: 17052955
Exchange doesn't create the mailbox until it is needed.
That could be a user logging in.
It could also be a mailbox having a message sent to it.
When I am building new environments I will often "christen" the mailboxes by sending a single message to all of them - usually something like "test message - please delete". I can then do what I need to with permissions and imports/exports.

Simon.
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Author Comment

by:putzco
ID: 17053000
Thanks alot for all the help and insight, I see now why you are at "Master" status.

P
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LVL 104

Expert Comment

by:Sembee
ID: 17053104
Master? I was a master in this topic area about 18 months ago. I have so many points that they don't have a word for it. I do hold MVP in Exchange and the Microsoft exams in Exchange as well, which probably helps.

Simon.
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