print spooler stops and prevents printing
Posted on 2006-07-05
I recently set up a sbs server for a client. They are having problems with printing. They have a samsung ml1250 on a usb port and a hp 1250 on a parralell port.
When they complain they cant print I can see thre printer spooler service is stopped
I am getting logs
Alert on NEW-SERVER at 6/30/2006 1:49:38 PM
Spooler service is Stopped.Service Control Manager 7031 28/06/2006 10:40 1
The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Print 6161 28/06/2006 09:55 1
The document quoteretail.frx owned by heather failed to print on printer HP DeskJet 1220C. Data type: NT EMF 1.008. Size of the spool file in bytes: 304276. Number of bytes printed: 304136. Total number of pages in the document: 2. Number of pages printed: 1. Client machine: \\10.0.0.11. Win32 error code returned by the print processor: 0. The operation completed
The system is free of viruses and i have for the moment disconnected the samsung printer as i have heard they are not on the ms hcl list.
I hbave reinstalled the hp printrer driver too