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Newly Created Users do not have email addresses Although they have mailbox in Exchange 2000

When I create new users, they have no email addresses.  But I can delete and recreate their mailboxes, but still do not have addresses.  If I manually put in the addresses, it doesn't help.  The usere is not able to log into the mailbox.  I have deleted the users and recreated them, and I have restarted the servers.  I have tried forcing the default policy them with no luck.  Please advise.
0
scubaed69
Asked:
scubaed69
2 Solutions
 
ExchgenCommented:
The problem you are facing is with a service called Recipient Update Service.

This is responsible for Stamping users with the required attributes to make them mail enabled.

Check few articles listed below;

How to troubleshoot the Recipient Update Service by using the Application log in Exchange 2000 Server or in Exchange Server 2003
http://support.microsoft.com/kb/822794/en-us

Troubleshooting the Recipient Update Service in Exchange Server 2003 and Exchange 2000 Server
http://support.microsoft.com/kb/288807/en-us

Give us specific errors from application logs to provide detailed outputs.

Raghu
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