Solved

Fastest fix for 440 login timeout - definately an IIS issue...

Posted on 2006-07-06
16
424 Views
Last Modified: 2010-05-18
I have reviewed the questions and answers for 440 Login timeout.  I followed TID 917686 but find no logon.asp in under usa.
What is fastest way to resolve?  Re-create virtual directories like TID 883380?  Re-install Exchange?
Thanks in advance.
0
Comment
Question by:rosects
  • 9
  • 5
16 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17051954
You haven't really stated what your actual error is exactly.  I realize you are getting an error 440, but is this internally?  externally?  What URL are you accessing that gives this error?

Jeff
TechSoEasy
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17051967
Okay... I'm now guessing this is happening with OWA.  Which service pack do you have on Exchange?

Jeff
TechSoEasy
0
 

Author Comment

by:rosects
ID: 17052085
Outlook WebAccess.  Happening directly on SBS server as well LAN and externally.
Alredy tried re-setting isusr_name password and adding those users to groups.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17052247
And what service pack do you have on Exchange?

Jeff
TechSoEasy
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17052257
By the way, resetting the isusr_name password and adding those users to groups will not help... you should undo any of those moves.

Jeff
TechSoEasy
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17052262
Also, do you have ISA Server installed?

Jeff
TechSoEasy
0
 

Author Comment

by:rosects
ID: 17052279
No ISA server.
Exchange Service Pack2.
SBS SP1.

I figured the missing logon.asp from Part 2 section 7 of the TID I mentioned was key, no?
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17052365
Installing Exchange SP2 breaks a previous hotfix that was applied... KB831464, please reapply it and see if that fixes your problem:  http://support.microsoft.com/kb/831464

Jeff
TechSoEasy
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17052381
Please note that the errors listed in that KB are "for example" only and do not represent ALL errors that can occur.

Jeff
TechSoEasy
0
 

Author Comment

by:rosects
ID: 17052454
That article references different error conditions.  I tried it anyway but it does not want to install.  It recognizes that newer files and patches are installed and will not install.
0
 

Author Comment

by:rosects
ID: 17058851
Any other thoughts on fixing this before I contact Microsoft?  Most users seem to have resolved with iusUSR_name  password reset but this did not resolve for me.
Thanks for you help.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17062714
How long ago did you install Service Pack 1 for SBS, and when you did so, did you follow the guidelines outlined in one of the documents such as this?  http://sbsurl.com/sp1

Also, did you install Exchange SP2 during the SBS SP1 process?  Or after?

Jeff
TechSoEasy
0
 

Author Comment

by:rosects
ID: 17063514
Several weeks ago.  
I did not know about that article.  Thank you.  It is very interesting.
Most of it's content was included in the readme for SBS SP1 which is what I followed.  Exchange SP2 was installed afterwards.  The server is SBS2003 standard.
Everything was working for over a week after the service packs were installed.
I still think it has to do with the fact tht the logon.asp is missing under usa.  Can you please comment or repond to that specific point?  Do you think that is not an issue?
Thanks again.
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17063690
You have to make sure which "usa" you are looking at... That KB article is not entirely clear... but it's \ExchWeb\bin\auth\usa\ where the logon.asp file should be, not \ExchWeb\bin\usa.

Can you confirm if that's where you are missing the file?

If in fact you are missing it in the one under auth, then removing and reinstalling IIS and Exchange will correct it.  See http://support.microsoft.com/kb/320202 for that.

Jeff
TechSoEasy

0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
SBS 2011 and Windows 10 GPM 10 58
*** Hardware Malfunction Dell T610 7 57
Disable Email Signatures via GPO 25 62
Windows 10 VPN? 6 46
The problem of the system drive in SBS 2003 getting full continues to be an issue, even though SBS 2008 and SBS 2011 are both in the market place.  There are several solutions to this, including adding additional drive space or using third party uti…
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now