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mapping client drive

Posted on 2006-07-06
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Last Modified: 2010-05-18
I have a Citrix environment with three remote access servers.  One of the remote access servers fails to map client drives.
When I look into the event log I see, "Windows cannot update your roaming profile".  EventID 1504.

I'm not sure what is different with this server.  It was working but decide to start failing.  I'm running a w2k3 with Citrix presentation server 3.0.


Thanks for any help.

Fred

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Question by:Bulls-Eye
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NJComputerNetworks earned 500 total points
ID: 17053187
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Author Comment

by:Bulls-Eye
ID: 17053268
I thought I needed to provide more information,
These are roaming profile accounts and I do have folder redirection for the my documents, desktop, application data and start menu.  These roaming profiles work on two of the three remote access servers.  I do have them belong to a "remote desktop users" group and have local rights.  

fred
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Expert Comment

by:SamuraiCrow
ID: 17053324
Do these users have a Terminal Services Roaming Profile?
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Expert Comment

by:NJComputerNetworks
ID: 17053330
your using both "folder redirection" and "roaming profiles" at the same time?
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Author Comment

by:Bulls-Eye
ID: 17053461
I guess so.  My users are remote logging into Terminal servers.  Since Citrix does a load balancing I wanted to provide the folder redirection so there data is the same no mater what server they log into.

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Expert Comment

by:SamuraiCrow
ID: 17053508
In my enviroment we had to configure both a standard roaming profile (for users that move between workstations) and the terminal server roaming profile.  Roaming profiles from different software enviroments can cause instabilities on a terminal server.  How big is the roaming profile in question?  Is "My Documents" being redirected as well?
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Author Comment

by:Bulls-Eye
ID: 17055013
Yes, the "My Documets" is being redirected as well.  
I got things back and working, although I'm not sure if I solved the problem.  I deleted all the local servers "Documents and Settings" directory.  I also added the user security group full access to this directory.  I'm not sure if adding the user security groups was the fix because it is not that way defined on the other servers.  However, staff is now logging in and working.  

I'm not conviced the problem is solved, yet.  Right now I have about 13 users logged in.  It just doesn't make much sense. I'm going to do more trouble-shooting tonight.

free
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Author Comment

by:Bulls-Eye
ID: 17055017
50 people in my environment.

fred
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Author Comment

by:Bulls-Eye
ID: 17055034
typing problems:
I deleted everyone's profile directory in the "Documents and Settings" directory.  I also added the user security groups full access to the "Document and Settings" directory.

fred
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Author Comment

by:Bulls-Eye
ID: 17096516
I accepted NJcomputernetworks because the eventsid site sent me in the direction I needed to go.

Thanks for all your help.
Fred
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