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Can't book resource into Outlook 2003 Meeting Request

Posted on 2006-07-06
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Last Modified: 2012-06-21
We run Office 2003 SP2 on Windows XP SP2 workstations.  I'm in the process of moving mailboxes from an Exchange 2000 server to an Exhchange 2003 server.  Now, in Outlook 2003, when I try to include a conference room as a resource in a Meeting Request, I'm told that "Conference Room has declined your meeting because it is recurring.  You must book each meeting separately with this resource."  No recurrence has been specified and I see no obvious way to get around the message.  I've found a Microsoft fix for this problem when using Outlook 2000 and Outlook 2002, but not Outlook 2003.

Any ideas?

Andy
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Question by:aberdahl
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David Lee earned 1000 total points
ID: 17061376
Hi aberdahl,

Are you using Exchange Conferencing?  I know the articles that point to this as the problem are not for 2003, but Exchange Conferencing may still be the clprit.

Cheers!
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Author Comment

by:aberdahl
ID: 17061515
Yes, I saw that the fixes for Outlook 2000 and 2002 refer to Exchange Conferencing, but way to check for Exchange Conferencing in Outlook 2000 and 2002 shown in those documents doesn't work for Outlook 2003.  I didn't set up the Exchange server but I doubt that Exchange Conferencing was set up.  I'll pursue that some more and get back to you.

Andy
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Author Comment

by:aberdahl
ID: 17065474
I called MS about this problem.   They said it was a known issue between Exch 2000 and Exch 2003 when in mixed mode.  They said to wait until I could get Exch 2003 into native mode and then test the Meeting Request again.  I'll assume this will fix the problem.

I'll award points to BlueDevilFan for offering help on the problem and to close the ticket.

Thanks,

Andy
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