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Outlook Reminders not popping up on some workstations

Posted on 2006-07-06
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Last Modified: 2008-03-17
Greetings All,

We recently had to rebuild our Windows SBS 2000 Server after a RAID disk failure.  After rebuilding, reconfiguring and restoring all applications and data (including Exchange emails), we now have the odd situation where a handful of users dont have their reminders popping up on their Outlook 2003 client workstations.

Almost all other users are working fine now, apart from 4 or 5 who can enter appointments, tick the 'reminder' checkbox etc., but the reminder window does not open automatically.  When we manually open the reminder window (View | Reminder Window), it is blank, with all the options grayed out.

We have tried reinstalling Outlook 2003, adding the latest patches etc. but to no avail.

Thanks,
Devan
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Question by:CyberFerret
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Jeffrey Kane - TechSoEasy earned 100 total points
ID: 17063131
You probably will need to reset the reminders.  From the command line, navigate to where Outlook.exe is, and run

Outlook.exe /cleanreminders

If that doesn't work for you you might also need to add the /resetfolders switch

Jeff
TechSoEasy
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Author Comment

by:CyberFerret
ID: 17070500
Jeff,

Thanks for your suggestion - it worked a charm (I had to use both switches).  Many thanks for your valuable assistance.

Cheers,
Devan
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17070661
No problem.  Glad it worked!

Jeff
TechSoEasy
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