Solved

Reminders in Outlook 2003 -- not reminding..

Posted on 2006-07-06
3
6,654 Views
Last Modified: 2008-09-10
Hi There,

We are using XP Professional, Office 2003, with Exchange and a Blackberry.

I have a single user who sets appointment reminders in her Outlook calendar.  The reminders appear on her blackberry -- but do not "pop up" while she is at her desk using Outlook.

I have verified that the Reminders option is set (Tools, Options, Other, Advanced Options, Reminder Options).  I have verified that she is selecting the reminder check box when creating the appointments.  We've logged her on and off.  Rebooted.  Turned off reminders and logged out, then turned it back on.

I suspect it has something to do with the blackberry.  But none of our other blackberry users are having an issue.

Any ideas?
0
Comment
Question by:jtaylerg
3 Comments
 
LVL 97

Assisted Solution

by:war1
war1 earned 250 total points
ID: 17055988
Greetings, jtaylerg !

Check if there is a corrupted reminder cache.  Go to Start > Run and type   Outlook /cleanreminders
Click Ok.

If no joy, create a new Outlook profile for the one user.
http://www.outlook-tips.net/howto/profile.htm

Best wishes!
0
 
LVL 9

Accepted Solution

by:
AndreDekolta earned 250 total points
ID: 17058008
Hello jtaylerg!

Clean Reminders:

/cleanreminders  Clears and regenerates reminders.
1.  Click Start, and then click Run.
2.  Type "C:\Program Files\Microsoft Office\Office11\Outlook.exe" /cleanreminders

Note:  Your version may be different, such as Office10 instead of 11, etc.  Paths that include spaces between words must be enclosed in quotation marks (") and are case sensitive.  To run the command, click OK.

Andre...
0
 

Author Comment

by:jtaylerg
ID: 17059193
Thank you both -- I can't wait to try your solutions.

Have a great weekend.

JTaylerG
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Use email signature images to promote corporate certifications and industry awards.
If you don't know how to downgrade, my instructions below should be helpful.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now