Solved

Exchange 2003 - after mailbox store crash, some messages became unreadable and inaccesible

Posted on 2006-07-07
3
348 Views
Last Modified: 2008-02-01
We have:
Windows 2003 with Exchange 2003.

History:
For some reason the mailbox store became corrupted.
It was corrected using eseutil.
After that I could mount the store again.

Failure:
In many mailboxes there are mails which can't be accessed anymore or deleted from the mailbox. After doubleclicking it gives me "the client action failed".

Thought:
I think the mail messages are "a view" on the effective message in the mailbox store, but after the crash the effective message disappeared and the only thing  left is "the view" in the mailbox of the user. I could be wrong...

What are your suggestions?
Many thanks in advance.






0
Comment
Question by:BERTLEEMAN
  • 2
3 Comments
 
LVL 27

Accepted Solution

by:
Exchange_Admin earned 500 total points
ID: 17058754
I have seen this before. The cause was that a hard repair (ESEUTIL /P) was run without following that up with ISINTEG -FIX -S servername -TEST ALLTESTS

What happens with ESEUTIL /P is that if there are corrupt pages in the database that cannot be repaired, then ESEUTIL will just delete them. But there are still links in the database tables that point to these deleted pages. ISINTEG should correct these links.

Hope this helps.
0
 

Author Comment

by:BERTLEEMAN
ID: 17059394
That could be it. Thanks for your advice.
I will try this next Friday and adjust some comments (solved or not)
0
 

Author Comment

by:BERTLEEMAN
ID: 17113404
Yes indeed, isinteg did the job. This question is closed.
0

Featured Post

Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
how to add IIS SMTP to handle application/Scanner relays into office 365.

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now