Solved

Automatic Update service hung on starting

Posted on 2006-07-07
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Last Modified: 2007-12-19
I've had recent updates coming up repeatedly as needing to be installed on my W2K server and finally noticed this error in the Event Viewer. The Event ID is 7022 with the message "The Automatic Updates service hung on starting."

Two updates (890859 & 835732) are showing up as successful on the Windows Update page, but still showing up as needing to be installed if it searches for updates. Two others (840987 & 841533) repeatedly fail to install.

Like many small businesses, we don't have a dedicated IT person, so it falls to me to get things sorted out. If you can help, please provide as detailed instruction as possible. This is a website server and I need to be sure it's up to date with all patches.
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Question by:Pulsari
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Sembee earned 250 total points
ID: 17065088
Try resetting the automatic updates system using the instructions on my web page here: http://www.amset.info/windows/auto-updates.asp

Simon.
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by:Pulsari
ID: 17074830
Thanks for help. I'll try to get to this today and let you know how it turned out.

~Brett
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Author Comment

by:Pulsari
ID: 17095775
It may be fixed, but I have to give it time between each attempt since this is a live webserver and I don't want to be rebooting it that often. I'll update again tomorrow.
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Author Comment

by:Pulsari
ID: 17101845
It looks like things are working again. I've got all the updates installed, but I'll be checking again over the next few days to make sure they don't show up again. The message that the Automatic Updates service hung on starting is also no longer appearing.

Thanks so much for the help. I've bookmarked your web page for future reference.

~Brett
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