Microsoft Producer for Powerpoint keeps crashing!!

I'm trying to use producer to convert NARRATED powerpoint presentations into windows media files that can be downloaded from our website, then viewed.  I downloaded the Producer add-in, uninstalled/reinstalled three different times....the add-in does NOT show up anywhere in powerpoint, even if I find the add-in file and try to add just does nothing.  Anyway, I save the Powerpoint presentation to html, (so as so separate the audio files and the slides), then I try to create a project using Producer directly, by importing these files.  However, it ALWAYS CRASHES!  Sometimes I'll get as far as creating the project, and being able to save it...but soon after the program will just crash.  No error msg or anything, just shutdown.  Especially if I try to publish, or preview the project.  Why is this happening??  I've checked my microsoft updates, and it's all up to date!  I'm using Powerpoint 2003.  Someone please help me!  Thanks!!

If you have a better solution to create streaming or downloadable (Realplayer or WMP) narrated powerpoint presentations that cannot be altered or copied in any way...please let me know!  I'm fed up with Producer!
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ee_ai_constructConnect With a Mentor Commented:
PAQ / Refund
ee ai construct, community support moderator
can't help you with producer problem. however, an interesting solution is using Camtasia software.  can find info for this at

camtasia is a screen recording and presentation software. it's seen quite often as software training videos. some drawbacks:  price (US $300 from techsmith), and i think it needs a camtasia codec installed on the user's side, at least for win media player.  it can export to various other file formats though (quicktime, flash, realmedia, avi)


Maybe a strange question but what regional settings are you using? If its different then US what happens if you set it to US and try installing the addin again?

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CRIITAuthor Commented:
Hmmm....all my regional settings are US/ that should be OK!
could it be another program that is causing producer to play up like this?

there is a message on the groups

not exactly your problem but it looks like it what the user did was trying to track down what happened through the eventlogand found another program that somehow made producer crash on that machine
CRIITAuthor Commented:
Well so far I've tried to close down as many programs as I could, rebooted, and I've also looked in the event log...there doesn't seem to be anything recorded in the log.  It's still crashing!  

Any other way to quickly turn a narrated powerpoint to a windows media, real player, quicktime, or flash file??  just SOMETHING where users can download the lecture, view it, but not be able to right-click or copy it.  

mLimbo-the Camtasia thing might work, but I'd prefer something free if possible, and something where users wouldn't have to dowload anything (anything other than the usual flash or something common).

. i would uninstall the producer program through the add remove programs
. do a system cleanup through the start > programs > accesoires > system tools
. reboot
. open the registry, make a backup first
. then look for entries resembling producer
. delete them
. reboot
. see if everything still works, powerpoint etc
. try an install again
. reboot
. now see if things are better

if not the camtasia is a solution another one is flashpoint

nothing in that area is free

or you should reosrt to something of your own and record the video presentation yourself run a program like this in the background

and start your presentation through the windows scheduler
CRIITAuthor Commented:
Well everyone, I got so frustrated, I decided to go with Articulate software which does the conversion pretty nicely...and has a nice little interface for users when they're viewing it.  Even though it was expensive, it's saved a LOT of headache.  I would definitely recommend this software for anyone else in the same situation...they have a free trial version where you can test it out.

Thanks guys!  

Please close this ticket, thanks.
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