thecyke
asked on
Email server prob? rate limited? why will my mail not just go?
Hi All,
I recently moved to a new pc and at the same exact time, moved to using thunderbird instead of outlook express and bought a new domain on the web. My isp stayed the same - AOL.
Basically, whenever i try to send mail i have an incredibly hard time doing so and i dont know why. It can easily take 20 attempts to get mail to GO! My new domain is setup to handle my outgoing mail.
Most of the time i get this message;
>>Sending of message failed.
>>The message could not be sent because connecting to SMTP server mail.mysite.com failed. The server may be unavailable or is >>refusing SMTP connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.
But my smtp setting is correct. How do i know? Because sometimes my mail does GO!! So it cant be wrong, because eventually everything goes through it, i just have to sit for ages hitting send over and over.
Once in a while i get this message;
>>An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server (IP address here: port 25), >>connect error 10060.
No idea what the problem is.
And very rarely I get this message;
>>An error occurred sending mail: The mail server sent an incorrect greeting: 4.3.2 (IPT:RL) Rate Limited. >>http://postmaster.aol.com/errors/554iptrl/html
What this has to do with my ISP i dont know. I'm not using my AOL email account in any way, and no AOL settings are in my Thunderbird mail program. My domain is just bog standard domain like anyone buys and I got a savvy mate to setup the control panel etc - he knows his stuff, he's done it loads of times but he's never seen this.
I have tried changing my port setting (complete failure) and other mail server settings but nothing improves things for me.
I madly frustrated with this, i run my own business and need to be able to get emails out in a timely manner. Please help.
I recently moved to a new pc and at the same exact time, moved to using thunderbird instead of outlook express and bought a new domain on the web. My isp stayed the same - AOL.
Basically, whenever i try to send mail i have an incredibly hard time doing so and i dont know why. It can easily take 20 attempts to get mail to GO! My new domain is setup to handle my outgoing mail.
Most of the time i get this message;
>>Sending of message failed.
>>The message could not be sent because connecting to SMTP server mail.mysite.com failed. The server may be unavailable or is >>refusing SMTP connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.
But my smtp setting is correct. How do i know? Because sometimes my mail does GO!! So it cant be wrong, because eventually everything goes through it, i just have to sit for ages hitting send over and over.
Once in a while i get this message;
>>An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server (IP address here: port 25), >>connect error 10060.
No idea what the problem is.
And very rarely I get this message;
>>An error occurred sending mail: The mail server sent an incorrect greeting: 4.3.2 (IPT:RL) Rate Limited. >>http://postmaster.aol.com/errors/554iptrl/html
What this has to do with my ISP i dont know. I'm not using my AOL email account in any way, and no AOL settings are in my Thunderbird mail program. My domain is just bog standard domain like anyone buys and I got a savvy mate to setup the control panel etc - he knows his stuff, he's done it loads of times but he's never seen this.
I have tried changing my port setting (complete failure) and other mail server settings but nothing improves things for me.
I madly frustrated with this, i run my own business and need to be able to get emails out in a timely manner. Please help.
Also, make sure you have the very latest version of TunderBird.
Create a new account in Mozilla Suite or Thunderbird and choose IMAP as your server type. Then, use the following information to complete the fields:
Incoming server (IMAP) imap.aol.com
Port Leave it to be set automatically (993 for SSL)
Security Settings/connection AOL supports SSL, so you should probably use it.
Security Settings/Use secure authentication Do not check; AOL does not support this; see Note, below.
Username Your screen name
Outgoing Server (SMTP) smtp.aol.com
Username Your screen name
Security/connection AOL supports SSL, so you should probably use it; use port 465 in this case.
Port 587 (but 465 for SSL)
Description Name Whatever you wish
You will be asked for the password when you connect for the first time.
You cannot manually add messages to the Inbox or Sent Items folders. Messages will be added to those folders after messages have been sent and received by the AOL server. You should probably use Local Folders if you want to store sent mail, email drafts, and templates. You can configure this under the account settings by selecting "Copies & Folders" under Account Settings. However, if you use Thunderbird/Mozilla (not AOL webmail or the AOL mail client) to create folders with different names (e.g. Drafts--Tbird and Sent--Tbird) and change your "Copies & Folders" account settings appropriately, you may be able to get Thunderbird to save drafts and sent mail in them; I did.
Note: If you enable SSL, your password and email content is protected while in transit between you and AOL's servers, but enabling SSL won't cause mail to be protected while in transit between AOL's servers and other mail servers.
Also check firewall rules
Ded9
ASKER
Definitely have the latest Thunderbird, no worries there.
AOL is definitely not hosting my new domain, h**p://www.site5.com/ do - thats why i dont understand the error message relating to AOL. Everything is using port 25, for sure.
AOL is definitely not hosting my new domain, h**p://www.site5.com/ do - thats why i dont understand the error message relating to AOL. Everything is using port 25, for sure.
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On a rather different thought, did you contact the domain hosting company about this matter. May turn out to be a misconfig on their site.
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differing ideas, I think mine is right, but a split is appropriate.
Can you break out the old PC and see if you have the same problems with it on that?
Also, check to make sure your smtp settings are using port 25 and not port 110 (unless you are trying to use secure sign in)