intellie_ex
asked on
Outlook 2003 problems with domain users 500PT
I'm using POP3 in outlook.
I have re-installed windows and added the user to a domain. Then imported their .pst file back into their profile. it's located locally on their HD. When the user tries to send a new email and clicks "To:" it should pull up his/hers contacts. well it says that it can't. In the drop-down of the same window I have 3 contacts selections. When I select a specific one of the 3 I can see the users contacts. Before the domain it would go into their contacts right away.
Any ideas?
I have re-installed windows and added the user to a domain. Then imported their .pst file back into their profile. it's located locally on their HD. When the user tries to send a new email and clicks "To:" it should pull up his/hers contacts. well it says that it can't. In the drop-down of the same window I have 3 contacts selections. When I select a specific one of the 3 I can see the users contacts. Before the domain it would go into their contacts right away.
Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
When creating a new email and trying to choose an address in your Contacts list, it doesn’t show in
the drop down box. Here is how to fix it.
Go to:
Tools
Email Accounts
Directory: Add new directory or Address Book, Next
Additional Address books, Next
Outlook Address Book, Next
Then click next or close until you return to the Inbox.
Close Outlook.
Log into Outlook.
Reference: http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/0/C8DBE9BB81766CF080256E5800438856?OpenDocument
Best wishes!