Outlook 2003 Send/Receive does not respond
Posted on 2006-07-08
Client uses Outlook 2003 with both an Exchange and a POP account. 20-30 emails daily, 20MB+ in attachments. A few weeks ago, Send/Recieve stopped responding. It would not work automatically or manually, the only option you could open under Tools/SendReceive/Settings was "Show Progress" and it was completely blank.
Deleting first one account, then the other
Cleared all temp files, recreated first one account, then the other
Repaired the pst file - no errors
Turned off all antivirus/adware software
I created a new profile using both accounts, moved just inbox, contacts and calendar over to it, send/receive worked with no problem. I assumed there was some glitch in the pst not detected, it was 750MB and had been in use for over a year, and left it at that
Today, the exact same thing happened again, this new profile has been in use just 2 weeks and is only around 30MB. I tried all of the above steps and repaired Outlook, again nothing worked to repair the initial profile. I also scanned the computer myself to ensure it was virus/adware/spyware free. I create a new profile and am back in business.
Why does this keep happening? Any ideas are appreciated!