Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Remove Qurb form Outlook

Posted on 2006-07-09
6
Medium Priority
?
947 Views
Last Modified: 2008-01-09
Hello Experts,

I have for sometime been using anti spam Qurb.

It created a massive folder for indexing of 15 gBytes so I decided to use the outlook Junk email instead.

I went to Add Remove programs and Uninstalled Qurb.

To my surprise Qurb is still working and I cant seem to prevent this.

Worse still when I open Outlook I get a welcome to Qurb Box which thanks me for upgrading and Qurb wants to search folders etc for approved senders.

I can cancel out of this routine.

Can anyone say how I can remove Qurb completely.


Many Thanks
0
Comment
Question by:johnhardy
  • 3
  • 2
6 Comments
 
LVL 28

Expert Comment

by:burrcm
ID: 17067330
If it won't uninstall, it is classic trojan/spyware.

Download HijackThis from -

http://www.merijn.org/

Post the resulting log file here for analysis -

http://www.hijackthis.de/

"Fix" the entries it identifies as nasties unless you know what they are and wish to keep them.

Good luck

Chris B
0
 
LVL 3

Accepted Solution

by:
wolfteeth earned 2000 total points
ID: 17067458
HI, Dear,

Are u using Microsoft Outlook 2000/xp/2003? If so,
Open Outlook, and click tools menu select to Options.
Change to Other tab.
Click Advanced options.
Click Add-in Manage and remove the malicious progrom from in.
Check COM add-in and remove it exists here as well.
0
 

Author Comment

by:johnhardy
ID: 17067487
Thanks wolfteeth
I got to Add-In Manager and I am not sure what I should do

I have four items in here
LDVP
Act! Extensions
PWEXCHEXT
Exchange Extensions property pages

Only PWEXCHEXT has a tick in the box.
Should I do anything here?

I found Com addins and removed the qurb item from there.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:johnhardy
ID: 17067492
Just tested outlook and no qurb startup.
Thanks again.

My thanks also to burrcm, I havent tried this solution, I am aways a bit nervous about downloading files. Anyway I have also had to do a virus scan, but thanks anyway.

Regards

John
0
 
LVL 3

Expert Comment

by:wolfteeth
ID: 17072517
Yes, seems PWEXCHEXT and ACT!EXTensions are not standard addon, you could disable it.
0
 

Author Comment

by:johnhardy
ID: 17072690
Thanks,

Works fine now.
Regards
John
0

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question