Solved

Remove Qurb form Outlook

Posted on 2006-07-09
6
924 Views
Last Modified: 2008-01-09
Hello Experts,

I have for sometime been using anti spam Qurb.

It created a massive folder for indexing of 15 gBytes so I decided to use the outlook Junk email instead.

I went to Add Remove programs and Uninstalled Qurb.

To my surprise Qurb is still working and I cant seem to prevent this.

Worse still when I open Outlook I get a welcome to Qurb Box which thanks me for upgrading and Qurb wants to search folders etc for approved senders.

I can cancel out of this routine.

Can anyone say how I can remove Qurb completely.


Many Thanks
0
Comment
Question by:johnhardy
  • 3
  • 2
6 Comments
 
LVL 28

Expert Comment

by:burrcm
ID: 17067330
If it won't uninstall, it is classic trojan/spyware.

Download HijackThis from -

http://www.merijn.org/

Post the resulting log file here for analysis -

http://www.hijackthis.de/

"Fix" the entries it identifies as nasties unless you know what they are and wish to keep them.

Good luck

Chris B
0
 
LVL 3

Accepted Solution

by:
wolfteeth earned 500 total points
ID: 17067458
HI, Dear,

Are u using Microsoft Outlook 2000/xp/2003? If so,
Open Outlook, and click tools menu select to Options.
Change to Other tab.
Click Advanced options.
Click Add-in Manage and remove the malicious progrom from in.
Check COM add-in and remove it exists here as well.
0
 

Author Comment

by:johnhardy
ID: 17067487
Thanks wolfteeth
I got to Add-In Manager and I am not sure what I should do

I have four items in here
LDVP
Act! Extensions
PWEXCHEXT
Exchange Extensions property pages

Only PWEXCHEXT has a tick in the box.
Should I do anything here?

I found Com addins and removed the qurb item from there.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:johnhardy
ID: 17067492
Just tested outlook and no qurb startup.
Thanks again.

My thanks also to burrcm, I havent tried this solution, I am aways a bit nervous about downloading files. Anyway I have also had to do a virus scan, but thanks anyway.

Regards

John
0
 
LVL 3

Expert Comment

by:wolfteeth
ID: 17072517
Yes, seems PWEXCHEXT and ACT!EXTensions are not standard addon, you could disable it.
0
 

Author Comment

by:johnhardy
ID: 17072690
Thanks,

Works fine now.
Regards
John
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now