Solved

Remove Qurb form Outlook

Posted on 2006-07-09
6
930 Views
Last Modified: 2008-01-09
Hello Experts,

I have for sometime been using anti spam Qurb.

It created a massive folder for indexing of 15 gBytes so I decided to use the outlook Junk email instead.

I went to Add Remove programs and Uninstalled Qurb.

To my surprise Qurb is still working and I cant seem to prevent this.

Worse still when I open Outlook I get a welcome to Qurb Box which thanks me for upgrading and Qurb wants to search folders etc for approved senders.

I can cancel out of this routine.

Can anyone say how I can remove Qurb completely.


Many Thanks
0
Comment
Question by:johnhardy
  • 3
  • 2
6 Comments
 
LVL 28

Expert Comment

by:burrcm
ID: 17067330
If it won't uninstall, it is classic trojan/spyware.

Download HijackThis from -

http://www.merijn.org/

Post the resulting log file here for analysis -

http://www.hijackthis.de/

"Fix" the entries it identifies as nasties unless you know what they are and wish to keep them.

Good luck

Chris B
0
 
LVL 3

Accepted Solution

by:
wolfteeth earned 500 total points
ID: 17067458
HI, Dear,

Are u using Microsoft Outlook 2000/xp/2003? If so,
Open Outlook, and click tools menu select to Options.
Change to Other tab.
Click Advanced options.
Click Add-in Manage and remove the malicious progrom from in.
Check COM add-in and remove it exists here as well.
0
 

Author Comment

by:johnhardy
ID: 17067487
Thanks wolfteeth
I got to Add-In Manager and I am not sure what I should do

I have four items in here
LDVP
Act! Extensions
PWEXCHEXT
Exchange Extensions property pages

Only PWEXCHEXT has a tick in the box.
Should I do anything here?

I found Com addins and removed the qurb item from there.
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 

Author Comment

by:johnhardy
ID: 17067492
Just tested outlook and no qurb startup.
Thanks again.

My thanks also to burrcm, I havent tried this solution, I am aways a bit nervous about downloading files. Anyway I have also had to do a virus scan, but thanks anyway.

Regards

John
0
 
LVL 3

Expert Comment

by:wolfteeth
ID: 17072517
Yes, seems PWEXCHEXT and ACT!EXTensions are not standard addon, you could disable it.
0
 

Author Comment

by:johnhardy
ID: 17072690
Thanks,

Works fine now.
Regards
John
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
rebuilding your XP box 15 159
password expiry Windows 6 145
RemoteApp Printing 5 101
Windows XP network hardware for dummies 12 109
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question