cstrcstamyst
asked on
new motherboard/cpu/memory on XP Pro SP2 but didn't prepare
We didn't prepare the machine to change out the motherboard,cpu,memory, but after much hair pullling on the part of my husband's expert work, we've gotten XP to load all the way up to......black screen with white mouse pointer. CTRL+ALT+DEL does not bring up anything so that avenue's out for adjusting the video driver.
USB's also, the external combo drives, were dropped along with the video.
We loaded the XP from our hard drives, by installing one and then deleting the other. There were two installing kind of simultaneously, and then hanging, but we figured that out, got this far so far.
We cannot wipe the drives, it is not an option. We must succeed at this. Life threatening stuff, for real, if we lose that data. Can't back it up because of the nature of the data being saved and saved over 15 years of technology. We've held onto the drives and upgraded the system over and over, but it can't be saved off and reloaded.
I'm not an expert but my husband can understand the most technical geeky explanations and instructions you have, and is well equipped to handle whatever help you can offer.
We're considering putting the old hardware back in, re-authenticating it again and then preparing it for switching out the hardware. But, hubs has had this much success so far by manipulating the files from DOS so I'd like to continue without moving the hardware again.
This might be the most difficult problem we've had in upgrading a system so far, in many years of being at this. Would appreciate some real knowledge of file systems, hacks, technical details. Yes, should have prepared differently, but it didn't happen......so.
It is quite urgent, we are dealing with a spinal cord injury with intractable pain, impending further surgeries and hospitalization, major legal meetings coming up, malpractice suits, and this machine is the key.
We need to get that XP loaded and working on the new hardware, whatever it takes. We'd order an original set of disks to solve it that way, but we live in Costa Rica, and it takes 3 weeks for them to get here. Don't have the time. Seems that if we can get the device drivers taken care of, we have a good chance. We do not have another XP machine to hook up to, and load up through a network.
I apologize if I'm spacey, but I will be right here to see if you guys can help us get this done. We will not log off and sleep either, promise.
USB's also, the external combo drives, were dropped along with the video.
We loaded the XP from our hard drives, by installing one and then deleting the other. There were two installing kind of simultaneously, and then hanging, but we figured that out, got this far so far.
We cannot wipe the drives, it is not an option. We must succeed at this. Life threatening stuff, for real, if we lose that data. Can't back it up because of the nature of the data being saved and saved over 15 years of technology. We've held onto the drives and upgraded the system over and over, but it can't be saved off and reloaded.
I'm not an expert but my husband can understand the most technical geeky explanations and instructions you have, and is well equipped to handle whatever help you can offer.
We're considering putting the old hardware back in, re-authenticating it again and then preparing it for switching out the hardware. But, hubs has had this much success so far by manipulating the files from DOS so I'd like to continue without moving the hardware again.
This might be the most difficult problem we've had in upgrading a system so far, in many years of being at this. Would appreciate some real knowledge of file systems, hacks, technical details. Yes, should have prepared differently, but it didn't happen......so.
It is quite urgent, we are dealing with a spinal cord injury with intractable pain, impending further surgeries and hospitalization, major legal meetings coming up, malpractice suits, and this machine is the key.
We need to get that XP loaded and working on the new hardware, whatever it takes. We'd order an original set of disks to solve it that way, but we live in Costa Rica, and it takes 3 weeks for them to get here. Don't have the time. Seems that if we can get the device drivers taken care of, we have a good chance. We do not have another XP machine to hook up to, and load up through a network.
I apologize if I'm spacey, but I will be right here to see if you guys can help us get this done. We will not log off and sleep either, promise.
giltjr
Have you tried booting it up in safe mode with network drivers? This way you might be able to get to the Internet and download the correct drivers.
We're considering putting the old hardware back in --- may not work as your drivers may be messed up
Run a repair install of Windows
Boot from the XP CD
When prompted select r to do a repair install, DO NOT GO TO RECOVERY CONSOL
eb
Run a repair install of Windows
Boot from the XP CD
When prompted select r to do a repair install, DO NOT GO TO RECOVERY CONSOL
eb
if you swapped the mobo, look here what to do :
http://65.24.134.81/KipSolutions/MovingXPNewMotherboard/MovingXP.htm move XP to other mobo
http://support.microsoft.com/?scid=kb;nl;314070 " " " " "
http://65.24.134.81/KipSolutions/MovingXPNewMotherboard/MovingXP.htm move XP to other mobo
http://support.microsoft.com/?scid=kb;nl;314070 " " " " "
ASKER
We did try the repair install, did not work, would freeze up.
And nobus, i read that help file on moving xp to another mobo, and my main concern was that that help file was 3 years old. Does it make a difference?
We are headed in this direction........we haven't messed up the data on the drives, and have backed down and removed what we've done, will put the other hardware back in, start anew. After we get back from the hospital tomorrow, if they let us go.
I will be back.
Amy
And nobus, i read that help file on moving xp to another mobo, and my main concern was that that help file was 3 years old. Does it make a difference?
We are headed in this direction........we haven't messed up the data on the drives, and have backed down and removed what we've done, will put the other hardware back in, start anew. After we get back from the hospital tomorrow, if they let us go.
I will be back.
Amy
i never heard it makes a difference
When you make a major hardware change including MOBO and CPU all the drivers you had are now invalid (unless you use the exact same modle as before)
eb
eb
I am in 100% concurrance with ebjers, a new MOBO means that the drivers you had before are now basically useless. Windows has drivers for just about everything on the MB.
Swapping out a MOBO (with a different model) without doing a re-install is not an easy task. In fact even if it is the same model, typically it must be the same PCB revision level also. Sometimes with new revision levels some of the chipsets have have changed and need different drivers also.
If you can get the PC back to booting and can access the files, you best bet is to leave as is if you can. If you really need a MOBO upgrade, then backup/copy all of the files you need to another harddrive or some other external device. Then wipe and restall the OS after the MOBO replacement, then restore/copy the files back. This assumes that you have the install materials for all software you have.
Swapping out a MOBO (with a different model) without doing a re-install is not an easy task. In fact even if it is the same model, typically it must be the same PCB revision level also. Sometimes with new revision levels some of the chipsets have have changed and need different drivers also.
If you can get the PC back to booting and can access the files, you best bet is to leave as is if you can. If you really need a MOBO upgrade, then backup/copy all of the files you need to another harddrive or some other external device. Then wipe and restall the OS after the MOBO replacement, then restore/copy the files back. This assumes that you have the install materials for all software you have.
ASKER
we are getting a new hard drive today, and will clean install xp on it, then slave the other hard drive with all the data on it. should work, will letcha know pretty soon.
amy
amy
Amy you need to get the drivers for your new MOBO,
hopefully they came in a disk with the board, but if not, you need to look on the board for large white lettering (about equivalent 16-18pt font) that has the motherboard model number. Then google the number to find the manufacturer page (or if manufacturer name is on the mobo just find their website). From there you can download the essential drivers. Once you install them you should get functionality, audio, video drivers etc.,
hopefully they came in a disk with the board, but if not, you need to look on the board for large white lettering (about equivalent 16-18pt font) that has the motherboard model number. Then google the number to find the manufacturer page (or if manufacturer name is on the mobo just find their website). From there you can download the essential drivers. Once you install them you should get functionality, audio, video drivers etc.,
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What ever you do to get it working, once you get it working you should copy all the critical data to a second hard drive (Physical disk and not a partition), use this drive for only your data. This way if you have to rebuild or upgrade again, you will not loose the data.
eb
eb
ASKER
okay, we bought a new hard drive, clean installed XP, and so far so good.........but it's asking for a password to get into windoze, is booting off the mobo disk and won't boot off HD yet.
we've not tried everything yet, and at least we're out of frustration mode and into progress mode.
amy
we've not tried everything yet, and at least we're out of frustration mode and into progress mode.
amy
ASKER
hte hard drive we bought by the way was Seagate 160G. detected it, installed XP, on our way, still confused though, but a lot happier than before. thanks for hanging in there with us.
amy
amy
ASKER
okay, i was unclear. no matter how we boot, it wants a password to log in. no matter what we put, get a little error popup and we click okay, then it reverts to the user selection window and wants a password.
ASKER
"The system cannot log you on due to the following error: the specified domain could not exist or could not be contacted."
That's what it says in response to trying to put in a password at the user selection window.
Amy
That's what it says in response to trying to put in a password at the user selection window.
Amy
When you installed it did you set it up for DOMAIN or Workgroup? It sounds like you have it on a domain.
ASKER
responds the same in safe mode. amy
When loging in do you see a line that says log into (if not click the options button)
Make sure that line says (local Computer) when you are trying to log in.
eb
Make sure that line says (local Computer) when you are trying to log in.
eb
ASKER
i guess we can reinstall it, but it only took 19 minutes to install and it didn't ask for workgroup or domain. fishy. it won't take that long to reinstall it, is that the thing to do?
ASKER
WE'RE IN, good to go. installed fine this time. thank you very much for all your help.
amy
amy