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Need help with an Error message in Contribute 3.11

Posted on 2006-07-09
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Last Modified: 2007-12-19
This just started today, whenever I attempt to open "Contribute 3.11" it starts to open and then I get this message,

The Procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL

Does anyone know what that means, what did I do to screw it up, and just how to get rid of it.  This is an issue on my Notebook (HP dv5000, 2g of Mem, running Media Center 2005).

Like I said this just started today, it worked fine the last time I had to update a website a few days ago. I really need to get this fix, cause not all my Sites updating is done at home on the desktop.

Thanks for any assistance.
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Question by:Smooth101
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4 Comments
 
LVL 8

Accepted Solution

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hiteshgupta1 earned 500 total points
ID: 17072080
i got this error while using beta version of IE 7
Find the PSAPI.DLL and make a copy of it into another folder(to be safe)
then rename the PSAPI.DLL(the original one) to some other name and reboot the system

this is waht i did and got rid of the problem
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by:Smooth101
ID: 17077587
Man, oh Man - I checked the Answer while I was at work but didn't have time to do it, once I got home and follow your directions all worked well.  You saved me a whole lot of worry about reformating my drive and the labor of installing all this stuff all over.  I actually just searched, copy, paste and rename the original and clicked on Contribute and presto all works well.

Thanks a bunch "hiteshgupta1"
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by:hiteshgupta1
ID: 17078844
glad to be helpful
thanx for the "A" Grade!
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Expert Comment

by:slcls
ID: 22897613
had the same problem, and renaming the file didn't work for me.
found a solution that did work for me from Adobe's website

- rename psapi.dll in the Contribute 3 folder to psapi.dll_old
- copy psapi.dll from windows\system32 to the Contribute 3 folder

http://kb.adobe.com/selfservice/viewContent.do?externalId=fc6e9ff5
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