Solved

Error: "The InstallShield Engine (iKernel.exe) could not be launched. Library not registered."

Posted on 2006-07-09
6
2,000 Views
Last Modified: 2012-08-14
A client was trying to uninstall his wireless mouse software so he could install a new mouse but when he tries to uninstall the Logitech software for the old wireless mouse he's getting this error:

The InstallShield Engine (iKernel.exe) could not be launched. Library not registered.

This same error occurs if he allows the new mouse software (Microsoft Intellipoint) installation wizard to attempt to uninstall the currently installed mouse (the Logitech). I tried it myself on his laptop and got the same error. I've done some research and have found some clues that point to this being an InstallShield problem. But the more I read the more it seems that it also could be the way Logitech in this case is interacting with InstallShield. Who knows. Anybody got any useful input on this one? Thanks.
0
Comment
Question by:WineGeek
  • 3
  • 3
6 Comments
 

Author Comment

by:WineGeek
ID: 17069871
This is on a Dell Inspiron 8500
WinXP Home SP-2
0
 
LVL 32

Expert Comment

by:and235100
ID: 17071116
0
 
LVL 32

Accepted Solution

by:
and235100 earned 500 total points
ID: 17071133
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 

Author Comment

by:WineGeek
ID: 17201884
nothing works.
0
 
LVL 32

Expert Comment

by:and235100
ID: 17242973
Have you tried uninstalling as a different Administrator user on the same computer?
0
 

Author Comment

by:WineGeek
ID: 17243011
no, never thought of that. I'll try it and let you know how it goes. Thanks!
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question