Error printing report
Posted on 2006-07-10
Im getting PCL XL errors while printing an access report on a particular users machine. The printed errors look like this:
PCL XL Error
This user is using Access 2003, Windows XP pro. This error is the same whether printed on our Cannon Copier or HP Laserjet.
I know this is not an issue with Access, it has something to do with Firmware or print drivers, as my machine prints this fine using another printer, but it seems to me that this problem had never occurred in the past using Access 2000 printing the same reports. The troubleshooting steps I have taken so far, to no effect are:
Reboot the Computer
Reboot the Printers
Delete and reinstall the printers
What should be my next steps in eliminating the problem?