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What rights do student helpdesk staff need to administer user objects in AD?

Posted on 2006-07-10
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Last Modified: 2013-12-04
I am the administrator for a high school, and beginning this year, I will have several students working with my manning a helpdesk.  We run a Windows 2003 network.

I would like them to be able to reset passwords, add/remove group assignments, modify user object properties (name, etc), and printer assignments.

Does anyone know of any built-in security groups of policies that will allow this to happen easily?

Thank you!
Scott Sandstrom
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CoccoBill earned 50 total points
ID: 17080253
Create new domain local security group and delegate it the desired permissions, but make sure you ONLY grant the permission to an OU containing regular user accounts, NOT admin/service accounts or groups. This can be easily done, but the printer assignments is a bit more complicated. There is the built-in group Printer Admins, but that gives them also the permission to modify print queues and printer drivers. If you just want them to be able to reset printer queues and delete pending jobs, publish all your network printers in the AD, do a search for all printer objects and select them all, and you can give them just the limited rights through right click->properties->security.

Step-by-Step Guide to Using the Delegation of Control Wizard
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/technologies/directory/activedirectory/stepbystep/ctrlwiz.mspx#ELD

Securing Active Directory Administrative Groups and Accounts
http://www.microsoft.com/technet/security/topics/networksecurity/sec_ad_admin_groups.mspx
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