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User address and phone information
Hello
Using Windows 2003 server, Exchange 2003, Outlook 2003
I have populated my active directory user accounts with street and city address info, as well as telephone info. Those fields don't seem to appear when an Outlook user accesses the global address list. I cannot find anywhere in Outlook to add those fields, and so far have had no luck finding any policy, restrictions, etc in Exchange or AD.
How can I allow those fields to be viewed in the global address book?
If not possible, what would you recommend as plan B?
thanks
Donna
Using Windows 2003 server, Exchange 2003, Outlook 2003
I have populated my active directory user accounts with street and city address info, as well as telephone info. Those fields don't seem to appear when an Outlook user accesses the global address list. I cannot find anywhere in Outlook to add those fields, and so far have had no luck finding any policy, restrictions, etc in Exchange or AD.
How can I allow those fields to be viewed in the global address book?
If not possible, what would you recommend as plan B?
thanks
Donna
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Yes, you can definitely see the other fields. I can see them in mine, but we weren't seeing the info on accounts that were left over from an upgrade. I know this sounds silly, but by default, unless you have a large display size, those fields are not visible unless you grab the scroll bar at the bottom and move it over or resize the window. Are you seeing the fields and they're just blank or you don't see the fields at all?
ASKER
When I look at the gal from Outlook, I can see a few extra fields such as business phone, office, title, company. But I want to see the tabs from the user accounts like address and telephones.
thx
Donna