Link to home
Start Free TrialLog in
Avatar of davesneilson
davesneilson

asked on

Duplicate email deliveries Exchange Server SBS 2003

PROBLEM: A user receives multiple copies of one email.
Additional Info: Only affects external emails received via the POP connector
The more addresses in the cc: - the more duplicate copies are received by a user

CHECKED:
1. The ISP mailbag seems OK
2. Distribution groups dont seem to be the problem

CONFIGURATION:
We have SBS-2003.
Email collection via the SBS POP connector to a  Global POP box.
We have applied all the  exchange patches, and POP box patches

Any suggestions appreciated !

ASKER CERTIFIED SOLUTION
Avatar of Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of davesneilson
davesneilson

ASKER

Thanks Jeff - great, but if the server goes off-line for any reason  (they have a single SBS box) what would happen to the mail ?
If an SMTP server goes offline, then email just queues at the sending server. Most servers will continue to attempt delivery for 48 hours. You should be able to make alternative arrangements for email in that sort of window.

Simon.
If the server goes off line, it'll stop outbound mail of any type in most cases because DNS is handled exclusively by SBS.  So this is not an issue when deciding between SMTP or POP3.

Jeff
TechSoEasy