We have a SBS 2003. We have setup webmailer accounts for several external users who are to use the same email domain address as internal users. We activated "Forward all mail with unresolved recipients to host" on the Exchange server (see http://support.microsoft.com/?scid=kb%3Ben-us%3B300681&x=17&y=8
). All works fine when sending from internal to email@example.com.
I wanted to make it easier for internal users and associated each external email address with a contact record, so users could choose "user1" from the Global Address Book and the email would get forwarded to "firstname.lastname@example.org"
. However, here we get a Non Delivery Report (NDR) message saying the email can't get delivered. If I removed the contact record, works fine.
I basically want to setup friendly names for these external email addresses. Any ideas?