?
Solved

E-mail to external recipients with the same e-mail domain

Posted on 2006-07-11
2
Medium Priority
?
251 Views
Last Modified: 2008-03-06
We have a SBS 2003. We have setup webmailer accounts for several external users who are to use the same email domain address as internal users. We activated "Forward all mail with unresolved recipients to host" on the Exchange server (see http://support.microsoft.com/?scid=kb%3Ben-us%3B300681&x=17&y=8). All works fine when sending from internal to extern_user1@company.com.

I wanted to make it easier for internal users and associated each external email address with a contact record, so users could choose "user1" from the Global Address Book and the email would get forwarded to "extern_user1@company.com". However, here we get a Non Delivery Report (NDR) message saying the email can't get delivered. If I removed the contact record, works fine.

I basically want to setup friendly names for these external email addresses. Any ideas?
0
Comment
Question by:omb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 400 total points
ID: 17081304
By having a contact, you make the email address resolve internally. The message will not be forwarded out.
What you are trying to do is share the smtp name space.

There are a couple of articles at Microsoft on how you can do that with Exchange.

http://support.microsoft.com/default.aspx?kbid=321721
http://support.microsoft.com/default.aspx?kbid=319759

You need to find one that works for you.

Simon.
0
 
LVL 3

Author Comment

by:omb
ID: 17144723
Many thanks for your links.

Regarding link http://support.microsoft.com/default.aspx?kbid=321721, it mentions "If your Exchange environment is the last system in the chain, do not use the following procedure to configure Exchange". As I only have 1 Exchange server which collects email from our providers via a POP3-catchall account, I moved onto the next article...

http://support.microsoft.com/default.aspx?kbid=319759 - fixed the problem! Many thanks.

0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question