Solved

E-mail to external recipients with the same e-mail domain

Posted on 2006-07-11
2
244 Views
Last Modified: 2008-03-06
We have a SBS 2003. We have setup webmailer accounts for several external users who are to use the same email domain address as internal users. We activated "Forward all mail with unresolved recipients to host" on the Exchange server (see http://support.microsoft.com/?scid=kb%3Ben-us%3B300681&x=17&y=8). All works fine when sending from internal to extern_user1@company.com.

I wanted to make it easier for internal users and associated each external email address with a contact record, so users could choose "user1" from the Global Address Book and the email would get forwarded to "extern_user1@company.com". However, here we get a Non Delivery Report (NDR) message saying the email can't get delivered. If I removed the contact record, works fine.

I basically want to setup friendly names for these external email addresses. Any ideas?
0
Comment
Question by:omb
2 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 100 total points
ID: 17081304
By having a contact, you make the email address resolve internally. The message will not be forwarded out.
What you are trying to do is share the smtp name space.

There are a couple of articles at Microsoft on how you can do that with Exchange.

http://support.microsoft.com/default.aspx?kbid=321721
http://support.microsoft.com/default.aspx?kbid=319759

You need to find one that works for you.

Simon.
0
 
LVL 3

Author Comment

by:omb
ID: 17144723
Many thanks for your links.

Regarding link http://support.microsoft.com/default.aspx?kbid=321721, it mentions "If your Exchange environment is the last system in the chain, do not use the following procedure to configure Exchange". As I only have 1 Exchange server which collects email from our providers via a POP3-catchall account, I moved onto the next article...

http://support.microsoft.com/default.aspx?kbid=319759 - fixed the problem! Many thanks.

0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question