I have a network of IPT with numbers ranging from 24583900 to 24583999 and the master/pilot no is 24583900 and the numbers from 24583901 to 24583999 is DID numbers that can be mapped to users on extensions inside the network.

Well, if i make a call from outside to internal extension say ext. 44 , and dial the number 24583944 the connection is made and i can talk to this person at his extesions since it is mapped on cisco voice gateway(router).  But .... .if the same person sitting inside of ext. 44 calls outside the network to PSTN or to any mobile number the Call Receivining number is NOT 24583944 but the board number(pilot no) 24583900. And this is with all the extensions.

Kindly reply to this as this is urgent !!!!

Who is Participating?
jfradyConnect With a Mentor Commented:
You need to add a outgoing pretranslator to your dial plan that will will just prepend 245839 to the extension as opposed to replacing with the pilot number.
hanymAuthor Commented:
IT was a problem relatedto the Service provider thank u?
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.