Solved

What is the difference between MS Outlook outbox and sent items

Posted on 2006-07-11
7
5,683 Views
Last Modified: 2010-05-18
What's the difference in Outlook mail between the "outbox" and "sent" items?  All of my sent messages go to sent items folder.  There is nothing in saved in my outbox.
0
Comment
Question by:dee43
7 Comments
 
LVL 54

Expert Comment

by:b0lsc0tt
ID: 17081015
dee43,

The Outbox is a folder that holds outbound mail.  Mail that has not been sent.  Once it is sent the message is usually, depending on your settings, moved to the Sent folder.  To test this you could take your program offline, compose a message, choose the option to Send, and the message should be in the Outbox until you go back online and the program sends it.

Let me know if you have any questions or need more information.

b0lsc0tt
0
 

Author Comment

by:dee43
ID: 17081412
Mail that has not been sent goes into the "Drafts" folder.  Can I change this somewhere in the settings.
0
 
LVL 4

Expert Comment

by:NicoLaan
ID: 17081485
Can you tell why you'd want to change this setting? I don't think it's possible, it doesn't make sense to me to do it, hence my question.

As also said by b0lsc0tt:
"Outbox" for everything you pressed "send" but it hasn't yet been completely send onto the internet. (because you're offline or the email is big, or the connection slow)
"Sent items" for everything that acually was send onto the internet.
"Drafts" for everything you composed but haven't pressed "send" yet.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 54

Accepted Solution

by:
b0lsc0tt earned 100 total points
ID: 17081512
The Drafts folder is used when you choose to Save a message that you are composing.  Did you try the test I mentioned to take your program offline (File -> Work Offline), compose a message, and then click the Send button?  The message should appear in the Outbox in Outlook.  If you choose to Save the message then it will be saved in the Drafts folder.  Don't forget to put Outlook online again by reselecting the option.

If you did try the test above and the message was stored in Drafts then did it disappear from that folder after you put the program online again and ran the process to Send/Receive?  The information I have provided is the way the program will work usually but let me know if something different is happening.
0
 
LVL 22

Expert Comment

by:cj_1969
ID: 17082112
The Outbox is more for working on off-line mode ... so that you can compose emails and click the send button and then Outlook knows that these are to be sent then next time it has a network connection.

The Drafts folder is for "in the works" messages ... onces that you are typing but not ready to send yet.

The Sent Items is your "log" of what messages Outlook has been able to actually send.

Even though the Outbox is more of an off-line tool, MS kept the same process for working on-line also.
If you look in the options you can find some settings so that you can disable the "send imeediately" and actually schedule the sending/receiving of files when working on-line.  In this case, the messages would hang-out in the Outbox until they are sent.
0
 

Author Comment

by:dee43
ID: 17083461
Thank you.  It worked once I went off-line.

Dee
0
 
LVL 54

Expert Comment

by:b0lsc0tt
ID: 17083468
Your welcome!  I'm glad that I could help.  Thank you for the grade, the points and the fun question.

bol
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This video demonstrates basic masking and how to edit the mask to reveal the desired image.
This video shows how use content aware, what it’s used for, and when to use it over other tools.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now