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Forwarding exchange email to an ISP email service

I have a user that is on exchange 2K and wants me to forward all his email to user@mydomain.com to user@mindspring.com. I have the option to do forwarding in 2K, but only to people in the address book.
Any ideas?
Thanks
C

Nat_c

Hi Tonie16,

You will need to create an active directory contact for "user@mindspring.com" and then forward the ad user to the contact.

HTH,
Nat

cbayne

ASKER

When I add the contact for user@mindspring.com, the exchange server will know to send it "outside" instead of resolving it internally?

Nat_c

Yes because the ISP email address won't match the domains that the Exchange server handles email for.

cbayne

ASKER

I've done what yoyu said. I have an account setup for user@mydomain.com with forwarding setup to go to the account user@mindspring.com. I've sent several test messages and I can go into Exchange System manager and see them sitting in the user@mindspring.com storage. Is there something else I have to do to make them go?
Thanks!
C

Nat_c

Ok, a couple of things:

How is your mail delivered? Do you use a smart host?

If you look up the contact in Outlook can you see the email address?

Can you send directly to the mindspring.com user from Outlook

cbayne

ASKER

Our server is natted to the outside. What is a "smart host"? I can look him up, and when I double-click his name, it shows me the mindspring address. I can email directly to the mindspring address. Do I need to setup an MX record in my internal DNS to point to mindspring's server?

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Nat_c

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Nat_c

Also, here is a step-by-step guide to the process for forwarding to an external contact.

http://www.msexchange.org/tutorials/MF015.html

Nat

Nat_c

Did you manage to get this working?