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Adobe Designer Preview different - fonts changing

Posted on 2006-07-11
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Last Modified: 2013-12-03
History: I have only been at my current employment for a few months and was not able to learn how some of these documents were created from my predecessor.

I have a document that I believe was created in an ealier version of Adobe Designer.  I have Adobe LiveCycle Designer 7.0.  The reason that I think that is true is when I open the document for editing, Designer acts as if it is an import.  I have some missing fonts that I convert (TimesNewRoman to Times New Roman, etc.)  and it tells me that the JavaScript imported from the original PDF form needs to be updated to work with Designer.

After finally getting to the edit screen, if I preview the PDf, it displays some of the areas in different fonts.  It even shows some serif fonts as sans-serif.  I'm not sure why this would be happening.  If I view the original document, this is not the case.  None of the missing fonts is serif - they are all some version of TimesNewRoman except for a SymbolMT.

Any ideas why this would be happening?
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Question by:smodesitt
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by:Karl Heinz Kremer
ID: 17098875
Are you sure that you are dealing with a Designer created form, and not a normal AcroForm (a form that was created by Acrobat)?

You can verify that by opening the form in Acrobat 7 Pro. Select the "Select Object Tool" (under the Tools>Advanced Editing menu). Then click on one of the form fields. Right-click and select Properties. Can you edit the field properties? If so, then you are dealing with a normal PDF form. Forms created by Designer are not PDF forms, they are XML forms wrapped in PDF and cannot be edited by Acrobat.

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by:Karl Heinz Kremer
ID: 17098881
One more thing: You should of course use Acrobat to edit the forms if they turn out to be PDF forms.
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by:smodesitt
ID: 17099868
I'm not sure how the form was created - that is probably part of the problem.  I don't think that I mentioned that the form is interactive - fillable and saveable (we have Adobe Reader Extension to make forms saveable after filling them in).  That is why I assumed that it was created with Designer. When I open the form with Adobe Pro 7, I can't select the objects.

I did fiddle around and figured out that, for some reason, Designer didn't replace the fonts completely even after 'mapping' them.  There were some conversion errors ("Encodings of 6 characters were missing. Text that uses these fonts may not be imported." and it listed fonts such as TimesNewRomanPS).  

On the fields that weren't displaying correctly, if I clicked on the text to edit it, it showed the new font (Times New Roman) but if I clicked on it to get the outline, it showed 'mixed' in the font field.   Any of the fields that showed mixed did not display correctly in the Preview or if I saved and opened in Reader.

What I found is that there were spaces at the end of these text fields that must not have been converted.  If I backspaced to remove those spaces, it changed the font from 'mixed' to 'Times New Roman'.  Or, I could just select 'Times New Roman' from the font selector.  After going through all of these 'mixed' fonts, I was able to view the PDF correctly.  

This item can be considered resolved.
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by:Karl Heinz Kremer
ID: 17099953
Acrobat can create interactive forms, just a different kind of forms than Designer.

Post a request in the Community Support area (use the link at the top of this page) and have this question PAQed and your points refunded.
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