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Duplicate Emails After Rules (Outlook 2003)

Posted on 2006-07-11
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Last Modified: 2010-04-08
I have a bunch of rules set up – and I’m getting a lot of duplicate emails.  Can someone help?  Since rules are supposed to happen in the order shown – I would think an email that matches a rule would be moved, but then not applied to the rules below it…

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Apply this rule after the message arrives
with someone@somewhere.com in the recipient’s address
move it to the “To This Person” folder
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But then below that I have rules that contradict this.  They say, for example…

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Apply this rule after the message arrives
from one@two.com
move it to the “From This Person” folder
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Apply this rule after the message arrives
with somewhere.com in the recipient’s address
move it to the “Somewhere.com Catchall” folder
---

So why is this not working the way I want it to.  I guess I could start creating 20 “exceptions” on each rule – but that is a nightmare and a complete mess.  Am I missing something simple here?
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Question by:rebies
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Accepted Solution

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war1 earned 500 total points
ID: 17083839
Greetings, rebies !

The rules are creating the duplicates.  After a rule has been applied, select Stop Processing More Rules. Check the actions that the Stop Processing More Rules applies to.

Best wishes!
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by:rebies
ID: 17083908
war1:

That looks to be it.  I'm double checking and testing now, but await the points to be awarded.

Thanks.

Andrew
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by:rebies
ID: 17083922
Yup, thats it!  Thanks war1
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Expert Comment

by:war1
ID: 17083939
You are welcome, rebies!
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