Solved

CRViewer.DLL causes IE 6 to crash

Posted on 2006-07-11
9
1,747 Views
Last Modified: 2009-01-15
I have am developing an intranet application serving up Crystal Reports using the CRViewer.dll ActiveX Control (which was working fine up until a few weeks ago).  I, quite honestly, am not sure what has changed on my pc other than the MS ActiveX compliance updates.  

Anyway!  I now try to view my reports and each time the viewer is instantiated, I receive a Microsoft IE error:

=====================================================
Internet Explorer has encountered a problem with an add-on and needs to close.

The following add-on was running when this problem occurred:

CRViewer.dll
=====================================================


I can upload the scripts & reports to my clients computer and the viewer works perfectly and I can see that all is fine with my report structure, queries, etc.  But am getting very annoyed that I cannot test the results of the reports locally...  Has anybody had such a problem??  

Any help would be GREATLY appreciated!!!

Thanks in advance.
0
Comment
Question by:tctekkie
  • 4
  • 4
9 Comments
 
LVL 42

Expert Comment

by:frodoman
ID: 17090145
Have you tried removing the viewer and letting it reinstall?  IE plugins do sometimes get corrupted and that's generally the only way to correct them.
0
 
LVL 4

Author Comment

by:tctekkie
ID: 17090352
Yes.  I've tried removing it and letting it reinstall.  The DLL isn't corrupt as I can move it to another XP Pro machine and it works perfectly.  Am stumped by this one...

0
 
LVL 42

Expert Comment

by:frodoman
ID: 17093310
Odd - it sounds almost like it's an IE problem more than a Crystal problem - I assume both XP Pro machines are at SP2?  Is there anything different about the configuration that could be the source of the problem?  
0
 
LVL 4

Author Comment

by:tctekkie
ID: 17093389
Hi thanks for your response.

I wasn't sure if it was IE or CR so I posted here hoping that perhaps somebody could point me to some sort of config file that may have changed.

Both XP Machines are @ SP2 and are configured almost identical!  

That's why I'm baffled by this.  

I will put a Support Ticket into Business Objects to see if they can come up with some solution.

I've downloaded all of their hotfixes, etc. but with no luck.

Thanks... :)
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 
LVL 42

Accepted Solution

by:
frodoman earned 500 total points
ID: 17093568
The only other thing that I can think of at the moment would be to check the Event Logs and see if there is anything in there that might give a better clue of the root cause.  I'll also make a separate post and see if I can get some of the other experts to take a look at this thread.

frodoman
0
 
LVL 4

Author Comment

by:tctekkie
ID: 17093599
I will do that Frodo.  Thanks for all of your help!

0
 
LVL 4

Author Comment

by:tctekkie
ID: 17429385
Sorry about not responding sooner but have been out of commission for awhile!  Regardless, this now works!  Thanks for your help frodo.
0
 
LVL 42

Expert Comment

by:frodoman
ID: 17430714
Glad you've got it working.

Cheers
0
 

Expert Comment

by:Bagur
ID: 23386897
Hi tctekkie,

Can you please tell me how you resolved this issue? We are having the same issue on our side and any input is greatly appreciated.

Thanks,
Bagur
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

I hate sub reports and always consider them the last resort in any reporting solution.  The negative effect on performance and maintainability is just not worth the easy ride they give the report writer.  Nine times out of ten reporting requirements…
Hot fix for .Net Crystal Reports 10.2.3600.0 to fix problems with sub reports running on 64 bit operating systems ISSUE: Reports which contain subreports fail with error "Missing Parameter Value" DEPLOYMENT SERVER OS: Windows 2008 with 64 bi…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now