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QUICKTIME 7 won't play MOV files with sound

Someone sent me two new MOV files today. I installed Quicktime 7, it played the two MOV files, but VIDEO ONLY.  No sound. HOWEVER, I can see the sound levels jumping in the video window, but hear nothing.

I tried a different MOV file I had on my HD from a different source -- which does have sound on the sender's PC. Same issue.

I tried playing some other files, MPG files, with Quicktime 7, and they play fine - WITH SOUND.

I also tried playing an AVI file with Quicktime but it says I need to download more stuff, so forget that.

I tried playing the MOV files in PowerDVD, Windows Media Player, and Winamp, but no go.

I tried opening the MOV files with virtualdub mpeg2 (which is the only version of virtualdub I can find nowadays). Said it couldn't open it.  LIkewise, some EE Posts on related subjects said try using "GSPOT" to identify needed codecs for MOV Files -- but GSPOT said MOV is an unsupported file type!

Some people on web said this issue (no sound for mov files in QT7) might be caused be various codecs used when recording, or when converting file.

Other people who had similar problems said the MOV files DID have sound with earlier versions of quicktime.

I'm trying to avoid installing a hundred codecs and/or versions of quicktime.

****
So, to recap, my Quicktime 7 won't play sound on MOV files, although the sound level indicators are jumping. But Quicktime 7 DOES play MPG files with sound fine.

Anyone recognize these specific symptoms?
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dgrrr
Asked:
dgrrr
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1 Solution
 
rtalkovCommented:
MOV is not a compression format. it's just a quicktime file, which is kind of a shell for lots of different types of media. Within quicktime, you can have any of a number of different compression schemes for both video and audio. If you can open the movie in the quicktime player, open up the "Get Info" window by hitting CMD-I [CTRL-I on Windows] and look at the audio format. let us know what it says.

-perry
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dgrrrAuthor Commented:
it says:
Format: QDesign Music 2, Mono, 22.050kHz
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dgrrrAuthor Commented:
Tried uninstalling quicktime 7, installed quicktime 6,  now I had sound.
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dgrrrAuthor Commented:
SOLUTION:
(I just realized my last post should have been more clear about the result -- )

I found the SOLUTION, which was to uninstall the newer Quicktime (v7) and install the older version 6.

I saw this advice somewhere on the internet, probably Mac-related forums.  IT is SPECIFIC to th is issue -- where a particular MOV file will not play sound, but appears to be -- it shows the jumping sound levels.
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GhostModCommented:
Closed, 200 points refunded.

GhostMod
Community Support Moderator
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