Cannot add VPN connection.

Windows XP Professional
User is part of local admins group
Firewall is turned off for all connections.

When trying to add a simple pptp vpn connection, I get the follow error:

Cannot write phonebook.
Error 624: The system could not update the phone book file.
Unable to create the specified connection.  This can be caused by insufficient memory or not enough disk space.

I have verified that system resources are ok, and there is 15GB of free space on the computer.
No modems are used in this computer (there is a built in modem however) and no dial up connections are present.

Who is Participating?
bbaoConnect With a Mentor IT ConsultantCommented:
just googled your error message and found this:

"Error 624:  Cannot update the phonebook file.

Resolutions: 1)  Make sure that RASPHONE.PBK is located in system32\RAS\.  If so, rename the file to RASPHONE.OLD and run RASPHONE.EXE.  If not, just run RASPHONE.EXE. 2) Uninstall and reinstall DUN/RAS."


hope it helps,
citsloginAuthor Commented:
Thank you for your response.

I will try this solution out next week and award full points if it fixes the issue.

citsloginAuthor Commented:
Just an update, I was scheduled to work on this issue yesturday, but did not get to it, I will get to it in the next few days, and post my results and award points at that time.

bbaoIT ConsultantCommented:
ok. thx for updating. :)
citsloginAuthor Commented:
Worked great.  thanks.
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