Solved

Cannot add VPN connection.

Posted on 2006-07-11
5
1,953 Views
Last Modified: 2013-12-23
Windows XP Professional
User is part of local admins group
Firewall is turned off for all connections.

When trying to add a simple pptp vpn connection, I get the follow error:

Cannot write phonebook.
Error 624: The system could not update the phone book file.
Unable to create the specified connection.  This can be caused by insufficient memory or not enough disk space.

I have verified that system resources are ok, and there is 15GB of free space on the computer.
No modems are used in this computer (there is a built in modem however) and no dial up connections are present.

HELP!
0
Comment
Question by:citslogin
  • 3
  • 2
5 Comments
 
LVL 37

Accepted Solution

by:
bbao earned 500 total points
ID: 17088727
just googled your error message and found this:

"Error 624:  Cannot update the phonebook file.

Resolutions: 1)  Make sure that RASPHONE.PBK is located in system32\RAS\.  If so, rename the file to RASPHONE.OLD and run RASPHONE.EXE.  If not, just run RASPHONE.EXE. 2) Uninstall and reinstall DUN/RAS."

source: http://www.chicagotech.net/raserrors.htm#Error%20624

hope it helps,
bbao
0
 
LVL 1

Author Comment

by:citslogin
ID: 17110225
Thank you for your response.

I will try this solution out next week and award full points if it fixes the issue.

thanks.
0
 
LVL 1

Author Comment

by:citslogin
ID: 17145199
Just an update, I was scheduled to work on this issue yesturday, but did not get to it, I will get to it in the next few days, and post my results and award points at that time.

thx
0
 
LVL 37

Expert Comment

by:bbao
ID: 17155224
ok. thx for updating. :)
0
 
LVL 1

Author Comment

by:citslogin
ID: 17203693
Worked great.  thanks.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A brief overview to explain gateways, default gateways and static routes OR NO - you CANNOT have two default gateways on the same server, PC or other Windows-based network device. In simple terms a gateway is formed when a computer such as a serv…
Sometimes you might need to configure routing based not only on destination IP address, but also on a combination of destination IP address (or hostname) and destination port number. I will describe a method how to accomplish this with free tools. …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question