Wireless Zero Configuration - Error 1068: The Dependency service or group failed to start
I am working on a friend's computer whose wireless internet suddenly stopped working. Upon investigation, I found that the Wireless Zero Configuration service wasn't started. When trying to start the service manually in the CMC, I get Error 1608. I have searched other articles and determined that I needed to verify that other certain services were started.... of which, several weren't. I started all of the necessary services:
• Remote Procedure Call (RPC)
• Network Connections (this service depends on RPC service)
• Plug and Play
• COM+ Event System (this service depends on RPC service)
• Remote Access Connection Manager (this service depends on Telephony service)
• Telephony (this service depends on RPC and PnP service)
However, the problem persists. I went into Properties of the WZConfig service and its dependencies listed were RPC and something called NDIS Usermode I/O Protocol (what's that all about?) Either way, as far as I know, I have started all necessary services and Wireless Zero Configuration will still not start. To verify that it wasn't a hardware issue I put the wireless card into my own PC and it worked fine. To verify it wasn't a problem with his PCI slot I put it in another slot and the problem still persists.
Any ideas?
• Remote Procedure Call (RPC)
• Network Connections (this service depends on RPC service)
• Plug and Play
• COM+ Event System (this service depends on RPC service)
• Remote Access Connection Manager (this service depends on Telephony service)
• Telephony (this service depends on RPC and PnP service)
However, the problem persists. I went into Properties of the WZConfig service and its dependencies listed were RPC and something called NDIS Usermode I/O Protocol (what's that all about?) Either way, as far as I know, I have started all necessary services and Wireless Zero Configuration will still not start. To verify that it wasn't a hardware issue I put the wireless card into my own PC and it worked fine. To verify it wasn't a problem with his PCI slot I put it in another slot and the problem still persists.
Any ideas?
Joe Rud
Corrupt/out of date drivers for the wireless NIC? Download clean/newest ones from Hardware vendors site.
ASKER
Would the device's specific driver have anything to do with a Windows Service starting or not starting?
Are you running the manufacturer's wireless software at the same time you are running WZC?
ASKER
No, the Linksys utility has been disabled. I am in the process of putting new drivers on the system, I will update shortly.
ASKER
I just upgraded the driver to the most recent version, however, the problem persists. I have noticed that there is a device issue with the SM Bus in Device Manager.....However, I don't have a Windows CD to re-install the driver for the SM Bus. Could that be related?
Either way, this really sounds like a service issue...something isn't started that needs to be perhaps. However, I've gone through all services and nothing else is stopped that seems like it should be started...
Either way, this really sounds like a service issue...something isn't started that needs to be perhaps. However, I've gone through all services and nothing else is stopped that seems like it should be started...
ASKER
I am going to re-install chipset drivers from HP's site. This is an HP Pavilion 220n by the way.
ASKER
I resolved the issue of the SM Bus with re-installing the chipset drivers, however, I am still unable to start the Wireless Zero Configuration service. Please advise!!!
ASKER
Internet is now working by using the Linksys utility, but I would still like to get the Wireless Zero Config up and running because the linksys utility is garbage.
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