I've been given the ftp details from a company who would like me to do some work on their site. I want to get all of their existing pages from their server first. They've given me their admin ftp details and I've went into DW and set up a new site. In the remote server section I've selected ftp and put in the details like so:
ftp host: ftp.xxx.com
host directory: /public_html/
and entered the login name and password.
When I try to test it it says an "ftp error has occured, unable to make connection with the host".
Do I need to do anything to get these remote files?