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SBS RWW and OWA require two logins

Posted on 2006-07-12
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Last Modified: 2010-05-18
I have sbs 2003 up and running well.  RWW works fine, except that once logged into RWW, if the user selects either OWA or the Company Web Site, a second login (windows dialog box) is required.

My account with administrator privileges does not do this.  I log in to RWW and everything works without further logins.

I've run the wizards multiple times, and I created the users based on the User template which is supposed to have access to RWW and OWA.
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Question by:cts-norwalk
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17095424
Did you test from more than one remote location?  If cookies aren't enabled, then this will happen.

Have you installed http://support.microsoft.com/kb/843539 ?

Are the users in the proper OU?  (\MyBusiness\Users\SBSUsers)?

Have you modified the IIS permissions in any way?

Jeff
TechSoEasy
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Author Comment

by:cts-norwalk
ID: 17104513
This happens from the same system using two accounts, one has admin the other doesn't.   The admin one works OK the other doesn't.

The KB article didn't help.

The users were added in the OU with the proper templates.

IIS security settings have not been touched manually (always use the wizards).
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17104596
The KB article didn't help... ?  You mean you reinstalled the patch?

Jeff
TechSoEasy
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LVL 74

Accepted Solution

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Jeffrey Kane - TechSoEasy earned 1000 total points
ID: 17104625
Take a look at this newsgroup thread for various troubleshooting steps:  http://snipurl.com/t760

Jeff
TechSoEasy
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Author Comment

by:cts-norwalk
ID: 17104681
That thread looks interesting.  I'll let you know if it helps.
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