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Globrin

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Symantec Live update stopped after installing ISA 2004.


Hi Experts,

I have windows 2003 domain, in which I have setup symantec anti-virus corporate edition 10. It is working fine and updating all the client machines from central location.

I have recently seutp ISA 2004 server on one of my windows 2003 member server for firewall purpose.

I found after installing  that my ISA machine is not able to get virus definitions update from my symantec corporate edition server.

What ports I need to open in my ISA to enable the virus def. updates on ISA. Both machines are on same LAN subnet.

Awaiting for your reply.

regards,

Globrin.
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Leon Fester
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Globrin

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I have set the rule according to you . I have installed independent symante antivirus unmanaged client on ISA which wll update from live update server. But when I click update on live update it is saying your definition is already updated. I have also monitored ISA for allowe connection and it is saying on port 80 it is communicating to live update server.

My old definition is of Apr 12, 2005 , and it is not updated to the recent date. I have reboot the ISA as well.

please help.
Did your Symantec license expire?

Liveupdate will fail if you software license has expired.

If the unmanaged client could update, then you symantec console should also be able to update.

Check the historical data on ISA for when Symantec Console was supposed to update, and check what traffic/errors are reported on the firewall.