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How to fix odbc call failed

We received an access database in our email and when trying to open it we are getting a odbc call fail error.  We are running office 2003 on the network and the database form comes in saying
access 2000 file format. I don't know if that tells you anything but would like to get this corrected.  We are also running windows xp with all the latest updates.
Any idea's???
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wgallipeau
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wgallipeau
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sjm_eeCommented:
My idea would be to ask in a Windows XP group, not in an AIX group.
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