Solved

Logon Message - The system cannot log you on due to the following error:

Posted on 2006-07-12
6
1,936 Views
Last Modified: 2010-05-05
Whenever I try to boot into windows I get the following error:  
Logon Message

The system cannot log you on due to the following error:
Unable to complete the requested operation because of either a catastrophic media failure or a data structure corruption on the disk.

The research I have done has led me to this:

1358 ERROR_INTERNAL_DB_CORRUPTION
Unable to complete the requested operation because of either a catastrophic media failure or a data structure corruption on the disk.

Unfortunately, I have not found a solution to solve this.  M$ just gives you the error code (above) with no solution.

The machine is a windows xp home edition with service pack 2.

It comes up with the same error when trying to boot up normal or in safemode.  The error appears once I select which user I want to logon with.  It starts to go into windows and that is when it pops up.  When I click "ok" on the error message it returns me to the Username Logon screen.

Any help would be greatly appreciated.
0
Comment
Question by:MKSKCS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 13

Accepted Solution

by:
gonzal13 earned 500 total points
ID: 17091993
I would try the following:
Shut down your PC
Reboot and go into the bios
Change the bios to access your cd rom first
reboot the PCWhile rebooting isert your xp pro
When the logo appears, hit F8
Insert your access code
Hit enter
Hit R

This wil not change any of your settings.
0
 
LVL 1

Author Comment

by:MKSKCS
ID: 17092569
I no longer have the access code, so this option will not work.  The copy of windows on the machine is legitimate, but I no longer have the info for the access code.
0
 
LVL 14

Expert Comment

by:Geisrud
ID: 17092692
I don't know, but a Catastrophic Media Failure sounds COOL!!!!!  (in a bad way) Any smoke or explosions?

Media failure sounds like hard hard drive may be physically damaged - has your PC been moved that the R/W heads scratched the platters?  I would try downloading hard drive utilities from your Hard drive manufacturer's website - see if there is a way to scan the physical surface
0
MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

 
LVL 12

Expert Comment

by:netsmithcentral
ID: 17094536
Sounds like your SAM hive might have become corrupted somehow.  I would try restoring the backup of it.

  - Boot to a recovery console
  - Copy the file "C:\windows\system32\config\sam" to a backup location
  - Overwrite the files "C:\windows\system32\config\sam" with "C:\windows\repair\sam"
  - Reboot
0
 
LVL 23

Expert Comment

by:Danny Child
ID: 17097954
The info here:

http://www.petenetlive.com/Tech/Windows/WinGen/passwordrecovery.htm

will let you create a bootable floppy to reset the administrator password, which means that you should be able to enter the recovery console nicely.  Setting the password to be <blank> ie nothing is recommended.  

The nature of the DB errors suggest a registry problem to me, so a repair install as above should help, at least partially.  
hth
Danny
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 32644611
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question