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Deleted outcmd.dat and it won't recreate itself

Posted on 2006-07-12
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Last Modified: 2012-06-21
I had a workstation on the network that Outlook was opening very slowly on.  I deleted the users outcmd.dat file which usually solves the problem.  It did solve the problem, however, I noticed that this time Outlook didn't recreate the outcmd.dat file in the user's profile.

To further test this wierd behavior, I added a button to the standard toolbar thinking that this would force Outlook to recreate the outcmd.dat file.  It didn't!  What was even more bizzare was that when I opened up Outlook, my toolbar customization was there!  So.... is Outlook is getting the customization from another source??

Any help would be great in explaining this!

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Question by:oboefajitaman
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war1 earned 750 total points
ID: 17093481
Greetings, oboefajitaman !

Looks like outcmd.dat has been recreated, but you cannot find it. The outcmd.dat file is usually located at C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder.  It is normally hidden file. So you have to unhide hidden files and folders. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

If no joy, do a search for the outcmd.dat file.  It may be stored somewhere else.

Best wishes!
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by:oboefajitaman
ID: 17094859
Thanks for the response.

I did look in that location, and there the outcmd.dat file isn't there.  I'll do a search and let you know.
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by:war1
ID: 17095252
When you search, make sure to look in hidden files.
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by:oboefajitaman
ID: 17103072
It turns out that the user was using a different profile so when I deleted the outcmd.dat file and then opened outlook, I was opening using a different file.  

thanks for your help.

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by:war1
ID: 17103122
Glad to help, oboefajitaman!
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