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I have roadrunner cable but CompuServe tries to open.

Posted on 2006-07-12
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Last Modified: 2010-05-18
I've had cable (Bright House roadrunner) for several months now.  Perviously, I had CompuServe.  I cancelled CompuServe, but I keep the program because I have a ton of email in CompuServe files that I need to review occasionally.  (You don't need to connect to the internet to see the email as it's on the hard drive.)
Problem is that when I try to get into a Corel news group (Paint Shop Pro X) CompuServe starts to open and, then, hangs.  I've tried going thru the Corel site to get to the newsgroup and the Corel help people gave me the URL.  Either way, up pops CompuServe.  This is the first time since I got roadrunner that some process tries to open CompuServe.
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Question by:WFBweb
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Expert Comment

by:knoxzoo
ID: 17094736
What news group reader are you using?
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Author Comment

by:WFBweb
ID: 17094777
I'm using Internet Explorer....don't know anything about a 'news group reader'.  I do get in to other news groups ok.
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LVL 11

Expert Comment

by:knoxzoo
ID: 17094873
That's probably what's happening.  Not all newsgroups are available through a browser - the ones that are are actually a repository someone maintains.  Find and download a newsgroup reader, like Forte's Agent or Free Agent.  Install and configure, and use it for newsgroups.
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Author Comment

by:WFBweb
ID: 17095319
I think the install and configure will take me about a week to figure out.  I'll get back.
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Expert Comment

by:PugnaciousOne
ID: 17095395
Sometimes when you've used dialup and switch to broadband your dialup connection stays stuck as the default connection in your internet explorer.

Go to Tools --> Internet Options  and then go to the connections tab.  Under dialup and virtual private network settings check for a compuserv entry.  if it's there, remove it.  That should stop it from comming up whenever an application needs the internet or when you go to a site.
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Author Comment

by:WFBweb
ID: 17099942
I finally found the problem via the Knowledge Base.  In Internet Options there is a program tab.  Under Newsgroups, CompuServe was entered on my computer.  I changed to Outlook Express and voila.....everything works ok.
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Expert Comment

by:knoxzoo
ID: 17101434
Installing Agent and using it would have changed that default for you, and you'd have had a much better news reader than MS's head smacker.
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Author Comment

by:WFBweb
ID: 17206230
I found the answer myself as indicated in my comment dtd 7/13.  You can do whatever you feel is right....I just kind of feel that the answer might be valuable to someone else down the line....your call.
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DarthMod earned 0 total points
ID: 17232799
Closed, 125 points refunded.
DarthMod
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