Solved

Unavailable for reconnect

Posted on 2006-07-12
9
351 Views
Last Modified: 2008-02-20
One of our users is having a problem connection to our sharepoint site.
She usually manages documents through the filesystem \\webserver\intranet\docstore but the power had gone out and she lost her connection to the webserver. When everything came back up, she still cannot syncronize with the webserver, it keeps comming up as unavailable... any suggestions?
0
Comment
Question by:DuNuNuBatman
  • 3
  • 3
9 Comments
 
LVL 6

Expert Comment

by:glennbrown2
ID: 17097242
hi DuNuNuBatman

i assume she has restarted since the power has come back?  

when you say she can't sync with the server...do you mean the webpage comes up as unavailable or when accessing the UNC path, you get the unavailable message??
0
 
LVL 4

Accepted Solution

by:
DarkXiphoid earned 500 total points
ID: 17097488
Clear all cache, check the dns or ip.

If she is in the same range as the server on which the sharepoint site runs it might come up as unavailible (i had the same problem but then with outlook web accesss).

Disable and re-enable the network connection on the clients computer. that might also work

Lemme know
0
 

Author Comment

by:DuNuNuBatman
ID: 17099181
It is when she accesses the unc path she only gets the files she worked on after the power outage. I'll check her ip and dns settings again and flush the dns to see if that would fix it.
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 
LVL 4

Expert Comment

by:DarkXiphoid
ID: 17249619
i would like to receive the points after this response:

It is when she accesses the unc path she only gets the files she worked on after the power outage. I'll check her ip and dns settings again and flush the dns to see if that would fix it.

No other questions or problems have been posted. Therefore I think we may assume that it worked.
0
 
LVL 4

Expert Comment

by:DarkXiphoid
ID: 17250053
okay fair enough. You've got point there :-)

Thanks for explaining
0
 

Author Comment

by:DuNuNuBatman
ID: 17251823
Sorry guys, I haven't had a chance to check my comments in awhile, I was moving.

Anyway, the issue never got resolved. I flushed the cache, renewed ip the only thing that fixed it was giving her a new pc. Anyway, it looked like it was a MS bug because I had found a couple of people that have had the same problem but never found a way to resolve it.
0
 

Author Comment

by:DuNuNuBatman
ID: 17251830
Anyway, I appreciate the help.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now