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looking for a webex type application

I want a program where I can send a customer to a website and then I can control their computer to fix problems.  I have seen that some companies use webex...I am looking for alternative solutions, unless webex is the way to go...also, how much do these cost?
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americanmobile
Asked:
americanmobile
1 Solution
 
gbirkemeierCommented:
I use this:

http://ajaxtricks.blogspot.com/

Free, and once set up works great.
My clients think it is great.

Read the article, then do the config.
Post the installer to your website, and have the client download it and run it.

Free, Fast, Easy.
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americanmobileAuthor Commented:
that's about the same thing I do now..have them go to www.skyfexfree.com (this allows me to see what their doing...) then I have them install vnc, then I have them redirect the port...i would rather them just go to a website like webex and just take control..
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hiteshgupta1Commented:
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gbirkemeierCommented:
The single file application is downloaded from a website, then you just run it.
No configureation on the clients part, no installation, no port redirection.
I use this with my clients all of the time, and they love it..

Very small Download (170kb)--> double clickto run --> double click to connect. Done.
The only thing it has in common with how you currently say you are doing it is VNC is used, but even that is completely diffrent than what you say you do.

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rockiroadsCommented:
Ive done something similar, but others have already mentioned it. Its using VNC
The s/w I used for this was TightVNC - its free  http://www.tightvnc.com/
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omrisiriCommented:
You can try out:
https://www.gotomeeting.com/
Seems to have similar options as webex.
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omrisiriCommented:
Also:
http://www.gotoassist.com/tr/G2M_home
Which is the site for IT support website.

They claim to be cheaper as well
Good luck!
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rvthostCommented:
Lotus Sametime is much like WebEx and would do the trick...not free though ;-)
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