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Automatically joining a computer to a domain using norton ghost solution suite 1.1

Posted on 2006-07-12
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Last Modified: 2008-02-26
I'm pushing an image to a windows XP machine using norton ghost solution suite 1.1 and I used sysprep to set up the configuration file. The image is ghosted fine and the mini setup goes great until it gets to joining the domain. It gives me an error message saying the user account does not have the proper privileges to join the computer to the domain. It then gives me the option of clicking yes and continuing or clicking no. When I click no I can then choose a domain to join. I keep the same domain and then when it asks for a user I log in as the same user as in the sysprep.ini file and it joins to the domain just fine. It just seems that ghost (or sysprep) won't do it automatically. I have no idea how to fix this problem and hope someone can help! Thanks

Shane Negen
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Question by:Shane_n
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6 Comments
 
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Accepted Solution

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vmaheen earned 125 total points
ID: 17098162
try with following options,

 * add that account to domain "Account operater group", and tryagain.
 *dont use single user name  use it with it domain name  
            " domain\user "  or  user@domain.com

 Maheen
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Author Comment

by:Shane_n
ID: 17112820
Thanks for that.  I added the account to the "Account operator group" but now I recieved the error message: "there was a fatal error while trying to connect the computer to the domain."  I'm not sure where to go from here unfortunately.  Thanks again, I do appreciate the help!

Shane
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LVL 9

Expert Comment

by:vmaheen
ID: 17116682

hi Shane ,

check the server event viwer witrh ralated IP or NetBIOS name , what is the error message showing ?

check the  workstation event viwer also .

Maheen
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Author Comment

by:Shane_n
ID: 17126649
Maheen,
I checked the logs on the DC and  I recieved the following two errors:

"The session setup from computer 'WELLINGT-60EDC6' failed because the security database does not contain a trust account 'WELLINGT-60EDC6$' referenced by the specified computer."

and then

"The session setup from the computer WELLINGT-60EDC6 failed to authenticate. The following error occurred:
Access is denied."

Not sure why it's still denying access.  Thanks also for sticking with me on this, I do appreciate it!

Regards,
Shane
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LVL 9

Expert Comment

by:vmaheen
ID: 17143880
thanks for points,

Points awarded, how you resolved the problem..  ?

Maheen

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Author Comment

by:Shane_n
ID: 17143961
I actually haven't 'officially' solved the problem as of yet but I'm pretty sure it has to do with permissions.  Unfortunately this is only a part time job with my teaching load so right now it will have to wait.  But you've helped me work out that it may be permissions and for that I'm grateful.  Thanks and if you have any other ideas that would be great.  
Regards,

Shane
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