Solved

SMTP Mail Routing Issues

Posted on 2006-07-13
8
545 Views
Last Modified: 2013-11-16
We are having huge issues just now trying to route mail. We have two Gateway Servers which route incoming and outgoing mail via SMTP. We have a global domain document that points a certain domain name out to a specific SMTP server and we have a relay host specified in the Configuration document to send out via the internet.

Routing this way (via the direct connection SMTP connection document) works fine on one of the Gateway Servers but not the other. Whenever we try and force mail through Gateway02 it transfers successfully via the direct connection to the specified IP address, however ,whenever we try and force mail through Gateway01 it routes via the internet, not the direct connection and fails.

It would appear that Gateway01 isn't reading the connection document! We have tried to replace the address book with a known working replica, deleted the connection document and foreign SMTP document.

Can anyone help?
0
Comment
Question by:sh411036
8 Comments
 

Author Comment

by:sh411036
ID: 17097874
Further to this, both servers are R5
0
 
LVL 5

Expert Comment

by:twizted_teck
ID: 17100703
Have you looked at the messaging configuration document for gateway01, under the router/smtp tab--> basics tab. I would compare both messaging configuration documents for gateway01 and gateway02 in regards to how mail routing is occuring. You might find the issue there.
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 17101552
In addition, get the latest R 5 or upgrade to R 6.5 since R5 is no longer supported.

Is the DNS correct for all servers involved ?

I would also rebot the server once you are sure you have good  replica of the address book on it.

I hope this helps !
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 18

Expert Comment

by:marilyng
ID: 17127326
Check "Routing mail using SMTP" in R5 Administration..

Guessing here.. and having to remember how I did this :)  So, don't shoot me if I'm wrong.   I had two domains, D1: one that had SMTP enabled and  D2 that had to send it's SMTP mail through D1 (a different domain).  What I did, I think, was specify the D1 server as the relay host for internet mail.   D2 had three servers and a hub, so all the SMTP mail went to the HUB which deposited directly  to the D1 SMTP server.


if I have foodomain.com, and I have two servers, foo1, foo2.

I have a Foreign SMTP Domain configured, Domain name: SMTPdomain

Foo1 connection document:
Connection type:      SMTP
Destination server:       anyhost
Destination domain:      SMTPdomain1
SMTP MTA relay host:  ____________ <<< DNS name or IP address of server that has a direct connection to the internet (?)  Or leave blank if this server has a direct connection to the internet and MX records configured for the server.

Foo2 connection document:
Connection type:      SMTP
Destination server:       anyhost
Destination domain:      SMTPdomain1
SMTP MTA relay host:  Foo1<<< If you want foo2 to sent SMTP documents to foo1

-------------
Again, untested, and cobwebs..!  
0
 

Author Comment

by:sh411036
ID: 17129330
We found the issue! In the Notes.INI on the server the following was set:

IgnoreForeignSMTPDocuments=1

Once this was disabled it worked fine!!!
0
 
LVL 18

Expert Comment

by:marilyng
ID: 17132251
Good for you!
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 17269615
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Notes Document Link used by IBM Notes is a link file which aids in the sharing of links to documents in email and webpages. The posts describe the importance and steps to create a Lotus Notes NDL file in brief.
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

761 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question