mullinsr
asked on
Outlook 2003 crashes. outex.dll and ntdll.dll are suspects
I know the error is coming from the outlook out of office assistant (outex.dll). When disabled there are no crashes, and when enabled it only crashes when you open the assistant. I have tried replacing the dll with the dll from another machine with no luck. Have tried detect and repair and all updates are installed
Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 7/13/2006
Time: 10:27:24 AM
User: N/A
Computer: mcapmp
Description:
Faulting application outlook.exe, version 11.0.8010.0, stamp 43d16d53, faulting module ntdll.dll, version 5.0.2195.7006, stamp 41e648e0, debug? 0, fault address 0x00037952.
Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 7/13/2006
Time: 10:27:24 AM
User: N/A
Computer: mcapmp
Description:
Faulting application outlook.exe, version 11.0.8010.0, stamp 43d16d53, faulting module ntdll.dll, version 5.0.2195.7006, stamp 41e648e0, debug? 0, fault address 0x00037952.
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ASKER
It looks like I will be doing the reinstall..1-6 did nothing for me
mullinsr, did reinstalling Outlook fix the problem for you?
ASKER
Yes I had to uninstall Office and remove all associated registry keys. Thanks
Mine problem was AVG. The Outlook add-in for AVG was the one crashing Outlook.
I fixed it. It just needed some XP windows updates
ASKER