• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 305
  • Last Modified:

How can I import an Outlook2003 .pst containing contacts into Outlook97?

I have a user who has taken over the clients of another user whom has retired.
Part of the changeover was copying all of the retiring users outlook contacts to Outlook 97.
The retiring user has Outlook2003 and has exported the contacts to a .pst file.
When I try to import the file into Outlook97 it says that the .pst was created on a newer version of Outlook and does not work.

I have a copy of Outlook2003 for my own use.

Is there any way I can eg import the contacts in Outlook2003 and then resave them in a Outlook97 .pst?

Any thoughts on any way around this issue?
1 Solution
Pete LongTechnical ConsultantCommented:
Hi gpersand,
Try and Export the contacts as a WAB file (windows address book)

zephyr_hex (Megan)DeveloperCommented:
you could export to a CSV file (instead of pst) and then import the CSV file
zephyr_hex (Megan)DeveloperCommented:
clarification:  import the pst file to your 2003 outlook.  it is probably best to set up a new email profile (via control panel) so that it doesn't get mixed up with your contacts, etc.  then export from your 2003 outlook to CSV.  then import the CSV to the 97 Outlook.
Greetings, gpersand !

You need to create a new PST file in 97-2002 format.  

Then drag all the emails and contacts addresses to the newly created PST file.

Best wishes!
gpersandAuthor Commented:
How do you export the contacts as a WAB?
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now