I'm trying to acquire a new customer that is experiancing issues with people on thier network using bittorents etc that are tieing up thier network bandwidth. One of the users on the network is complaining that his Voip is not working due to experienceing latency as a result of the torrent offender(does this sound fesible). Would someone help point me in the right direction.
Do i need hardware/software or both?
Thanks in advance