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What went wrong, Alpine 3808 <-> Cisco 3560G.  Cisco hangs.

Posted on 2006-07-13
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Last Modified: 2006-11-18
We have a small flat (non routed) network.  Originally it looked something like this:

internet <-> router <-> firewall <-> ALPINE 3808 switch <-> all our PC & Unix machines

We installed a Cisco 3560G in the network so that all the UNIX boxes can run at Gig network amoung themselves.  
So now internally it is something like this:
  UNIX machines 1000 mb <-> Cisco <-> ALPINE <-> PC & Misc servers 100mb
The Cisco 3560G uplink plugs back into the ALPINE 3808

I hope I've given a good idea of what the network looks like.  Now the problem -
Someone plugged one of the ports of the Cisco 3560G into a port on the ALPINE, regular cat5 cable ... and the Cisco hung.  We had to (unplug it from the Alpine) and reboot it to get that segment of the network back up and running.

What did we do wrong?  What basic networking concept are we missing?
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Question by:bjmorse
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LVL 28

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by:mikebernhardt
mikebernhardt earned 150 total points
ID: 17103936
Do you mean that someone plugged an additional cable in between the Ciso and the Alpine or an initial connection only? If something was misconfigured you could have created a spanning tree loop if you had 2 connections, which could bury the switch's cpu.
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LVL 50

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by:Don Johnston
Don Johnston earned 150 total points
ID: 17104047
Yep. Sounds like a broadcast storm.

>What did we do wrong?  What basic networking concept are we missing?
Don't create a layer 2 loop unless spanning tree is enabled and properly configured. :-)

-Don
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LVL 12

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by:
Scotty_cisco earned 200 total points
ID: 17104178
the cisco should have gone into a blocking state if spanning tree worked properly

enter the following command

switch#spanning-tree blocked ports

this will tell you if it blocked or has any blocked ports

also do a show spannin-tree

this will tell you if spanning-tree is even running.

Thanks
Scott
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