?
Solved

inbox emails not there

Posted on 2006-07-13
5
Medium Priority
?
316 Views
Last Modified: 2010-03-06
we are currently using a prf file run in the logon script so that everyone has its profile in outlook on any computer they use. some users are complaining that when they move from one computer to another the inbox emails are not there. the emails are in the computer previously used. is there any way to prevent this? we are using outlook 2003 w/ exchange 2003. any comments are appreciated.
0
Comment
Question by:hherrera
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 29

Expert Comment

by:mass2612
ID: 17104838
Hi,

This may be something you've looked at but check that the Outlook profile on the computer where the e-mails are visible. Under the profile there is a setting that says something like "Deliver new e-mails to the following location". THis may be set to a personal folder file (PST) rather than the mailbox on the Exchange server. You can see this setting via Tools > e-mail accounts > Next.
0
 

Author Comment

by:hherrera
ID: 17109138
thank you for your comment.
it is set to the users pst file (Mailbox - USERNAME), and that is for everyone. Is there a setting in the PRF file that I need to change?
0
 
LVL 29

Accepted Solution

by:
mass2612 earned 700 total points
ID: 17112712
If you have this set to the PST then all mail will be moved from the server to the local PST file. Therefore if you move a user to a new computer they will only be able to access new mail and that mail will be moved to the local PST on the second computer. You should normally leave mail on the Exchange server if you have a local server. You'll need to change the profiles plus the profile prf file if you want to change this but I don't have specifics of where the setting within the PRF would be.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question