Link to home
Start Free TrialLog in
Avatar of hherrera
hherrera

asked on

inbox emails not there

we are currently using a prf file run in the logon script so that everyone has its profile in outlook on any computer they use. some users are complaining that when they move from one computer to another the inbox emails are not there. the emails are in the computer previously used. is there any way to prevent this? we are using outlook 2003 w/ exchange 2003. any comments are appreciated.
Avatar of mass2612
mass2612
Flag of Australia image

Hi,

This may be something you've looked at but check that the Outlook profile on the computer where the e-mails are visible. Under the profile there is a setting that says something like "Deliver new e-mails to the following location". THis may be set to a personal folder file (PST) rather than the mailbox on the Exchange server. You can see this setting via Tools > e-mail accounts > Next.
Avatar of hherrera
hherrera

ASKER

thank you for your comment.
it is set to the users pst file (Mailbox - USERNAME), and that is for everyone. Is there a setting in the PRF file that I need to change?
ASKER CERTIFIED SOLUTION
Avatar of mass2612
mass2612
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial