550 relay not permitted
Posted on 2006-07-14
have read previous information on this subject and scoured the web for help but to no avail. I have a small business with all PCs running windows xp. My laptop screen was recently damaged so i replaced it with a laptop previously used by an employee. Everything transferred across fine except email.
On my old laptop i can send and receive emails using Outlook no problem. WHen i use the new laptop with the same connection and the same settings (as far as i can tell) i cannot send mail. I get the message "550 relay not permitted".
From everything else I have read everyone is suggesting that this is a server problem. However this cannot be the case here as all machines on the network and my old laptop all work fine. I have tried connecting the laptop at home and sending mail - also no joy. It has to be a problem on this PC.
The only other thing i can think of that may help was that whn i first tried to use Outlook on the new machine i was given the message that fxsext32.dll was missing and i needed to reinsert the Outlook CDROM. (this was a problem in itself and i had to find a work around solution on the web as i had installed from full office not an outlook CD. This meant I had to get this file from a CDROM with ActiveSync on it). I am unsure if this is relavant but thought it a coincidence if nothing else.
Please can anyone offer help. If not i feel the only course of action is a new laptop!!!! again!!! I need help urgently as my business is suffering as a result. please help.