We have a Windows 2003 server running Veritas BE 9.1 to a DLT tape drive. The backup runs fine each night except for towards the end of the job it stays on running and gives an alert to "remove media from the drive" once that alert is ok'd, it cancels the job. The job log shows an error under the backing up of the MS Exchange mailboxes that says "the device is not connected" each time it does this. We have looked into it and when we remove a certain users mailbox from the backup job, the job runs all the way through and finishes. When we add that mailbox back into the job, it gets stuck again and gives the error. The user is not leaving their mailbox open at night and it does this. Is there a way to set the job to skip this mailbox so that it finishes even when it can't back it up? It has run fine before with this mailbox in the job, but lately it will not.